Bus Business Analyst

Metrolinx; Oshawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A public transportation agency in Ontario is seeking a Bus Business Analyst to identify business requirements, liaise between units, and support project management. Ideal candidates will have a diploma in a relevant field and experience in the public sector. Skills in SQL and Agile project management are essential. This full-time role promotes efficiency and collaboration across teams.

Benefits

Competitive Pension Plan

Employee learning & development programs

Employee Assistance and Wellness Benefit Programs

Parental Leave top-up

Qualifications

• Experience in providing project and/or program business services, ideally in a public sector environment.
• A valid Ontario Class G driver’s license is considered an asset.

Responsibilities

• Developing a thorough understanding of business goals and strategies.
• Producing documents and plans, supporting services, and creating reports.
• Providing support to enhance customer experience and internal operations.
• Preparing summary documents by analyzing data and compiling reports.
• Supporting planning and delivery of IT upgrades to Bus Services systems.
• Participating in the development of business processes to improve project management.

Skills

SQL

Agile

Business Analysis

Visio

Waterfall

Business Process Modeling

Requirements Gathering

User Acceptance Testing

Business requirements

SDLC

Systems Analysis

Data Analysis Skills

Education

Diploma in Business Administration or related discipline

Job description

Description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Toronto's subway system to get people where they need to go better, faster, and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity, and inclusion are essential to living our values of serving with passion, thinking forward, and playing as a team.

Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture.

We support this commitment by providing:

• Competitive Pension Plan
• Employee learning & development programs and reimbursement
• Recognition of prior Public Service for Vacation Entitlement
• Employee Assistance and Wellness Benefit Programs
• Parental Leave top-up, lactation accommodation, and childcare partnerships
• Menopause Policy
• Employee Resource Groups

Our Bus Fleet office is seeking a Bus Business Analyst who will identify and clarify business requirements to successfully deploy proper business solutions by acting as a key liaison between business units. The role involves working with business units to identify efficiencies, making recommendations, and supporting senior leaders to advance programs and projects. The analyst will collaborate with the Bus Services Directors, Bus Leadership team, and project teams to support initiatives, including developing requirements, scope, and objectives to meet stakeholder needs and ensure efficient coordination to completion.

What will I be doing

• Developing a thorough understanding of business goals and strategies, facilitating dialogue between business units and the Bus Business & Strategy team, assisting with prioritization, and advancing programs and projects.
• Producing documents and plans, supporting services, and creating reports, charts, and presentations using various software applications.
• Providing support to a team, including initiatives that enhance customer experience and internal operations.
• Preparing summary documents to support projects and leadership decisions by analyzing data and compiling reports.
• Supporting the planning and delivery of programs and projects related to information technology upgrades to Bus Services systems.
• Participating in the development, implementation, and review of business processes to improve project management quality and efficiency.
• Creating and distributing communication materials, acting as a point of contact for feedback and questions.
• Participating in audits, reviewing procedures, and tracking corrective actions.
• Fostering collaboration between Bus Services teams and other divisions across Metrolinx.
• Maintaining operational stability during change and identifying opportunities for new technology, automation, or process streamlining.

What Skills and Qualifications Do I Need

• A diploma in business administration or related discipline, or equivalent education, training, and experience.
• Experience in providing project and/or program business services, ideally in a public sector or unionized environment.
• A valid Ontario Class G driver’s license is considered an asset.

Don't Meet Every Requirement

If you're excited about working with Metrolinx but your experience doesn't align with every qualification, we encourage you to apply. You might be the right fit for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including Indigenous peoples, Black individuals, racialized persons, women, people with disabilities, and those with diverse gender identities, expressions, and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings and are committed to creating an inclusive, accessible environment. If you require accommodations during the hiring process, please contact our Recruitment team.

Application Process:

All applicants must be legally entitled to work in Canada. Communication will be via email, so please ensure your contact information is current. A Criminal Record Check may be required for the successful candidate. Internal applicants must meet specific eligibility criteria as per the Internal Mobility Policy. Providing misleading or incorrect information may result in application discontinuation. We thank all applicants; only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

LI-SS1

Required Experience:

Key Skills

SQL, Agile, Business Analysis, Visio, Waterfall, Business Process Modeling, Requirements Gathering, User Acceptance Testing, Business requirements, SDLC, Systems Analysis, Data Analysis Skills

Employment Type: Full-Time

Experience: years

Vacancy: 1