Burger King - Shift Manager

FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread; Saint John; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to lead restaurant operations and ensure exceptional guest experiences. In this dynamic role, you will support the Restaurant General Manager and Assistant Manager, driving sales and profitability while overseeing team performance. Your leadership will inspire team members to deliver fast, friendly service in a clean environment, all while upholding operational and brand standards. If you thrive in a fast-paced environment and are passionate about guest service, this is the perfect opportunity for you to grow your career and make a meaningful impact.

Benefits

Affordable Health and Dental Benefits

Competitive compensation

Bursary program

Employee Discounts

Refer a Friend Program

Qualifications

• 1-2 years of experience in a quick service restaurant setting.
• Understanding of guest service principles and operational standards.

Responsibilities

• Manage restaurant operations during assigned shifts to ensure profitability.
• Motivate and direct team members to exceed guest expectations.

Skills

Guest service principles

Quick service restaurant experience

Team motivation

Operational management

Education

High School Diploma

Job description

Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.

The Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. Shift Managers support the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

As part of our family we offer you:

• Affordable Health and Dental Benefits after probationary period (over 30hrs/week)
• Competitive compensations and advancement opportunities
• Bursary program
• Employee Discounts
• Refer a Friend Program

Summary Of Duties And Responsibilities:

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills:

• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

If you are interested in this opportunity, apply now!

Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognize that how they get to the finish line does matter.