Burger King - Shift Manager

FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread; Lower Sackville, Halifax Regional Municipality; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Shift Manager to lead a dynamic team in delivering exceptional guest experiences. This role focuses on driving sales and profitability through effective team management and operational excellence. You'll be at the forefront of ensuring high standards of service and product quality, while also fostering a positive work environment. If you have a passion for the food service industry and enjoy motivating others, this opportunity is perfect for you. Join a company that values integrity, heart, and drive as you embark on this exciting career path.

Benefits

Affordable health and dental benefits

Competitive compensation

Bursary program

Employee discounts

Refer a Friend Program

Qualifications

• 1-2 years of experience in quick service restaurants.
• Understanding of guest service principles.

Responsibilities

• Lead and motivate team members to exceed guest expectations.
• Ensure efficient and accurate preparation and sale of products.

Skills

Guest Service Principles

Team Leadership

Cash Control Procedures

Inventory Management

Education

High School Diploma

Job description

Monday, March 20, 2023

Aspiring To

Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.

The Shift Manager is the shift leader of the restaurant, focused on delivering sales and profit results through profitability, guest satisfaction, people, and operations. Shift Managers support the Restaurant General Manager and Assistant Manager in managing operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and team development. The HSC operates under the direction of the RGM and directly manages a shift of team members.

What We Offer You:

• Affordable health and dental benefits after probation (over 30 hours/week)
• Competitive compensation and advancement opportunities
• Bursary program
• Employee discounts
• Refer a Friend Program

Summary of Duties and Responsibilities:

• Follow all cash control and security procedures (e.g., safe counting, cash drawers)
• Maintain inventory through daily and weekly inspections
• Receive inventory truck orders
• Motivate and direct team members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provide coaching and feedback to increase team capabilities and restaurant performance
• Lead by example by working hard to implement shift plans and drive operational results
• Ensure efficient and accurate preparation and sale of products for prompt delivery within speed of service guidelines
• Motivate team members during shifts across workstations
• Review restaurant results to identify successes and areas for improvement
• Uphold operational and brand standards

Qualifications and Skills:

• 1-2 years of experience in quick service restaurants
• Understanding of guest service principles
• Availability to work evenings, weekends, and holidays
• Ability to work long and irregular shifts as needed for proper restaurant functioning

If interested, apply now!

Our company core values — Heart, Integrity, Drive — are key to our success. The ideal candidate will embody these values, collaborate positively with their team, follow through on commitments, and understand that how they achieve results matters.