Burger King - Shift Manager

FMI Group; Lower Sackville; On-site; CAD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Advancement

WorkPerks

Bursary program

Employee discounts

Refer a friend

Fun atmosphere

Job summary

The FMI Group in Lower Sackville, NS is seeking a Shift Manager to lead a quick service team during assigned shifts, driving guest satisfaction and operational performance. You will support the Restaurant General Manager and Assistant Manager, coach team members, manage inventory, and ensure fast, friendly service in a clean environment.

Ideal candidates have 1–2 years of quick service experience, a guest‑oriented mindset, and are available for evenings, weekends and holidays.

Qualifications

• 1–2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Availability for evenings, weekends and holidays.

Responsibilities

• Follows cash control and security procedures during shifts.
• Maintains inventory with daily and weekly checks and handles stock orders.
• Directs team members to deliver fast, friendly service and meet guest expectations.
• Coaches team members to improve performance and shift execution.
• Executes shift plan and drives operational results.
• Oversees food preparation and service for timely delivery within speed guidelines.
• Motivates team at every workstation and analyzes restaurant results for improvements.
• Ensures adherence to operational and brand standards.

Job description

The Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations.Shift Managers supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people.The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

As part of our family we offer you:

• Affordable Health and Dental Benefits after probationary period (over 30hrs/week)
• Competitive compensations and advancement opportunities
• WorkPerks!
• Bursary program
• Employee Discounts
• Refer a Friend Program
• Fun work atmosphere!

Summary Of Duties And Responsibilities:

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills:

• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant