Building Operator - Westgate

RioCan Real Estate Investment Trust; Ottawa; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in real estate investment is seeking a dedicated Building Operator to ensure the smooth operation and maintenance of their properties. In this role, you will be responsible for maintaining a clean and safe environment for tenants and customers while performing essential repairs and inspections. You will work in a dynamic environment that values innovation and diversity, with opportunities for professional growth and development. If you have a passion for property maintenance and excellent customer service skills, this position is perfect for you.

Benefits

Flexible work hours

Professional development programs

Comprehensive health and retirement plans

Paid time off

Qualifications

• 3-5 years of relevant experience in property maintenance.
• Ability to respond to after-hours emergencies and perform repairs.

Responsibilities

• Conduct property inspections and perform predictive maintenance.
• Liaise with tenants and contractors to resolve maintenance issues.
• Manage work orders and respond to emergency calls.

Skills

Customer service skills

Basic computer skills

Proficiency with Microsoft Outlook

Proficiency with Microsoft Teams

Ability to prioritize and schedule tasks

Education

BES I & II certification

Tools

Building Engines

Job description

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About Us

RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage, and develop retail-focused, increasingly mixed-use properties across major Canadian markets. With over 30 years of pioneering the REIT concept, we have transformed Canadian real estate. Recognized as one of Canada's Greenest Employers and a Top Employer in Greater Toronto, RioCan offers a dynamic, fast-paced environment where innovation and diversity are valued.

Position Overview

Responsible for the daily maintenance and operation of the site(s) to ensure a clean and safe environment for tenants, customers, contractors, and employees. Shift details: Mainly weekdays from 9-5, with occasional evening and weekend shifts.

Responsibilities

1. Liaise with tenants and contractors to maintain positive relationships.
2. Conduct and document property inspections, including roof inspections.
3. Perform predictive and preventative maintenance on building systems and structures.
4. Ensure life safety systems are operational.
5. Identify and resolve maintenance issues.
6. Coordinate with contractors for quotes and work quality.
7. Advise management on building inefficiencies.
8. Address tenant maintenance inquiries.
9. Assist with seasonal building needs.
10. Perform basic repairs (plumbing, carpentry, electrical).
11. Follow work procedures set by management.
12. Manage work orders using Building Engines.
13. Assist with purchase orders.
14. Respond to emergency calls and after-hours work (approx. 1 week/month).
15. Gather site-specific information for property management.
16. Other duties/projects as assigned.

Qualifications

1. 3-5 years relevant experience.
2. Availability for rotating after-hours emergency response.
3. Proficiency with Microsoft Outlook, Teams, and Building Engines.
4. Experience in retail/commercial property maintenance preferred.
5. BES I & II certification preferred.
6. Customer service skills and professionalism.
7. Commitment to safety and compliance with regulations.
8. Experience with minor repairs and installations.
9. Ability to prioritize and schedule tasks.
10. Basic computer skills.
11. G Level Driver’s License; Fall Protection certification preferred.

Why Join RioCan?

We reward your contributions and invest in your growth. Our benefits include flexible work hours, professional development programs, comprehensive health and retirement plans, paid time off, and more. We are committed to diversity and inclusion and provide accommodations for applicants with disabilities.

Learn more at www.riocan.com and follow us on LinkedIn.