Building Operator, Residential

Colonnade Management Inc.; Ottawa; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Three weeks vacation

Employee Assistance Program

Comprehensive benefits plan

Professional development

RRSP matching

Holiday closure between Christmas and/

Summer hours

Job summary

Colonnade BridgePort in Ottawa seeks a Residential Building Operator to manage daily operations of a portfolio of modern apartments. The role involves maintenance, tenant liaison, and coordinating with contractors on-site.

The successful candidate will have 3–5 years of related experience, strong mechanical aptitude, and the ability to handle physically demanding tasks. A valid driver's license and clean background check are required.

Qualifications

• Minimum of 3–5 years of related working experience.
• Possess a mechanical aptitude and the ability to perform physically demanding tasks (lifting up to 50 pounds, ladders, confined spaces).
• Strong organizational and interpersonal skills; able to work in a team or independently with minimal supervision.
• Valid Class G driver's license and access to a reliable vehicle.
• Ability to provide a clean criminal record check (company expense).
• Industry designations BES and/or BOMI SMT/SMA preferred.

Responsibilities

• Liaise with residents to establish and maintain relationships.
• Respond to and complete tenant service requests promptly.
• Ensure property appearance, safety, and convenient access for residents and visitors.
• Oversee equipment maintenance, building structures, and property within approved practices and financial limits.
• Coordinate with contractors and on-site staff for supervision of trades.
• Conduct property inspections per contract schedules and maintain logs.

Skills

Mechanical aptitude

Multitasking

Organizational skills

Interpersonal skills

Driver's license (G)

Education

BES designation

BOMI SMT/SMA designation

Job description

If you’re a passionate go-getter with a keen interest in real estate, we want to hear from you! With a range of full-service real estate offerings including property management, development, investment and asset management, and leasing, Colonnade BridgePort has built a reputation of excellence in the real estate industry. We service a portfolio of state of the art commercial, residential, and mixed-use properties in Ottawa, Gatineau, the GTA and Southwestern Ontario, and Atlantic Canada.

As we continue to grow and expand our business, we are looking for talented and driven individuals to join our dynamic team. Our people are what drives our success as an organization. Read on to discover how our Residential Building Operator opportunity may be right for you!

At a glance:

Who: Experienced Building Operator with strong maintenance, troubleshooting, and customer service skills.

What: Oversee daily building operations, perform maintenance tasks, coordinate with tenants and contractors, and ensure the efficient performance of residential properties.

Where: Ottawa

Reporting to the Property Manager, the Residential Building Operator will be responsible for the maintenance and day-to-day operations of a designated portfolio of new, modern apartments in Ottawa, ON.

The successful candidate will be open to a flexible work schedule and rotational on-call shifts, as well as enjoy a variety of daily tasks, including building maintenance, liaising with tenants and contractors, and supporting the overall performance of the portfolio. If you are seeking the ability to work independently with the support of a strong team, while multi-tasking and using strong interpersonal skills to handle high pressure situations, then we want to hear from you!

What you’ll be doing:

• Liaise with residents on a regular basis to establish and maintain healthy working relationships.
• Respond to and complete, in a timely manner, all tenant service requests.
• Responsible for the appearance of the property and safety and convenience of the residents and visitors at all times.
• Responsible for the efficient, effective and successful control of all equipment maintenance, building structures and property in accordance with approved practices, procedures, methods, and financial limitations.
• Liaise with contractors, on-site staff and personnel to assist in providing supervision of all trades servicing the building equipment/systems.
• Complete inspections of the property in accordance with the inspection frequency schedules contained in the respective property contracts.
• Maintain all appropriate logs and manuals and ensure that all third-party contractors servicing the property are maintaining the respective logbooks in accordance with the determined schedules.
• Conduct daily inspections of building(s), make recommendations and implement improvements in consultation with the Property Manager, of operational tasks and repairs that are required to the properties.
• Assist in implementing a pro-active preventative maintenance program for all building equipment/systems to ensure that all systems are properly maintained and serviced in a pro-active manner.
• Coordinate the services of contractors to complete repairs and maintenance, including HVAC systems, electrical, mechanical, lighting etc.
• Provide after-hours coverage of designated properties on a rotational basis with other building operators.
• Other duties as reasonably required.

Keys to success in this role are:

• Minimum of 3 to 5 years of related working experience.
• Possess a mechanical aptitude.
• Must be able to perform physically demanding tasks such as lifting up to 50 pounds, climbing ladders, kneeling, working in confined spaces, and operating equipment in various environmental conditions.
• Able to multi-task, work under pressure and achieve quality results.
• Strong organizational and interpersonal skills with the ability to work in a team environment, or independently with minimal supervision.
• Valid Class G driver’s license and access to own, reliable vehicle.
• Able to provide a clean criminal record check (at company’s expense).
• Industry related designation(s) in BES and/or BOMI SMT/SMA preferred

Compensation:

$50,000-$55,000 annual salary

Eligible for annual bonus

This role includes participation in a rotating on-call schedule. Employees are compensated for assigned on-call coverage, and eligible after-hours site visits are paid at 1.5 times the regular hourly rate, with a minimum four-hour claim per eligible site visit. This provides the opportunity to earn additional income beyond the base salary, depending on rotation frequency and operational needs.

Commitment to our People

We are committed to creating a positive experience for our employees. We work hard at Colonnade BridgePort, and we have fun while doing it! Our employees enjoy participating in sports tournaments, BBQ’s, potlucks, prize draws, holiday parties, and more! The successful candidate can expect the following perks and benefits:

• Three weeks starting paid vacation, three days personal leave
• Employee and Family Assistance Program
• Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee)
• Professional development (up to two paid courses per year)
• RRSP matching program
• Holiday office closure between Christmas and New Years
• Summer hours (position dependent, alternative may be offered)

The above statements reflect the general details considered necessary to describe functions of the job and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Colonnade BridgePort acknowledges that teams with diverse backgrounds and perspectives can bring about innovative solutions and ideas. Therefore, we welcome and encourage qualified applications from people of all gender identities, visible minorities, Indigenous persons, and people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please email [e-mail].

We thank all interested applicants, however, only those under consideration will be contacted.