Building Operator

Riverpark Properties Ltd.; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Riverpark Properties Ltd., a leading property and asset management company in Calgary, is seeking a motivated Building Operator. Your role will involve maintaining building systems, ensuring customer satisfaction and participating in projects. The ideal candidate will have substantial experience and relevant certifications. Join us to be part of a passionate team dedicated to excellence.

Qualifications

• Minimum 3 years’ Building Operator experience in commercial or residential.
• Valid driver’s license and police check required.

Responsibilities

• Oversee vendors for maintenance or inspection work.
• Conduct regular inspections on building systems.
• Log and track tenant requests through the Tenant Services Portal.

Skills

HVAC knowledge

Plumbing knowledge

Electrical knowledge

Customer service

Education

5th Class Power Engineer Certificate

4th Class Power Engineer Certificate

Job description

Company Summary:

Riverpark Properties is a property and asset management company based in Calgary, Alberta.The company manages a portfolio of 1,900,000 square feet of office, industrial and retail properties for a variety of clients.

Riverpark works closely with property owners as a trusted advisor and partner, offering a flexible approach that is tailored to their needs. Our team is passionate about what we do and is motivated by our core values:

• We care
• We pay attention
• We ask “why”

We strive for a culture that focuses on:

• Values
• Scraping the Barnacles
• Learning and Growth
• Working TOGETHER with all
• Teamwork

As Riverpark continues to grow, we are looking for a motivated and service-oriented Building Operator to join our company.

Position Summary:

• This position will report directly to the Operations Manager
• Participation in on-call rotation
• Competitive salary based on experience

Position Requirements:

• Minimum 3 years’ Building Operator experience in commercial or residential
• Valid driver’s license required
• Police check required
• 5^th Class Power Engineer Certificate is required, 4^th class is an asset

Core Responsibilities:

Technical

• Oversee vendors that are on site for contracted maintenance or inspection work.
• Conduct regular inspections and maintenance on building systems, including HVAC, plumbing, electrical, lighting, life safety systems, vacant space etc. as per PM schedule in the web-based property portal.
• Ensure all building systems are operating at peak efficiency and identify any equipment that may need upgrading or replacement.
• Identify and address all maintenance and operating issues.Make or arrange repairs as required.
• Have a thorough understanding of all building systems, including fire alarm, access control, security and CCTV systems, building automation, power distribution, vertical transportation etc.
• Conduct regular exterior inspections of the building envelope, roof and overall site.
• Have a good working knowledge of building codes, safety regulations, and environmental standards in relation to the properties.
• Use industry best operating practices whenever possible.
• Suggest and implement energy-saving strategies, such as adjusting HVAC schedules, optimizing lighting systems, or recommending upgrades to more energy-efficient equipment.

Administration

• Maintain accurate logs related to building operations, including boiler logs, daily rounds, snow logs etc.
• Log and track tenant requests through the Tenant Services Portal, update the status of work orders and communicate with tenants and management regarding progress.
• Arrange contractors as needed for repairs, maintenance, and equipment installations, including sourcing quotes and coordinating scheduling.
• Issue purchase orders for all work at the time of the service call or work being awarded.
• Issue on-call timesheets and monthly reports in a timely manner.
• Manage inventories and maintain in good working order supplies, tools, equipment and parts, including PPE. Place restocking orders in a timely manner.
• Ensure trades are supplying reports, quotes and other relevant information to yourself and the office and ensure all files are current.
• Ensure the building on-call sheets and other shared information is updated as required.
• Receive training in and follow all required safety practices, procedures and policies. Ensure contractors are following company safety protocols.

Customer Service

• Monitor, follow up and report tenant service requests.
• Ensure prompt reply and updates on all tenant work orders.
• Foster positive relationships with all tenant representatives.
• Respond to requests in a timely manner while maintaining a professional and helpful demeanor.
• Follow up with tenants after service requests or complaints have been addressed, ensuring tasks have been completed to their satisfaction.
• Go the extra mile – if you notice something in the tenant space, address it.
• Ensure the Property Manager is aware of any ongoing concerns or issues the tenant may be experiencing.
• Get tenant feedback to help identify any areas for improvement in building operations or customer service.

Projects

• Assist in projects as assigned to you or help other project teams where you feel you can add value.
• Assist in scope preparation where applicable. Ensure scopes of work are accurate and complete.
• Update the project lead for any tenant communication needed, project status or if concerns or issues are encountered.
• Assist in identifying any future projects and building needs with the team for budgeting and future year(s) planning.

Interested applicants are encouraged to forward their resume to [e-mail].