Building Automation System Operating Technologist (Night Shift)

BGIS; Old Toronto; On-site; CAD 50,000 - 85,000; Full time

Job summary

An established industry player seeks a Building Automation System Operating Technologist to manage and optimize BAS operations for client facilities. This role involves troubleshooting, implementing energy-saving initiatives, and ensuring client satisfaction through effective communication and service. You will work night shifts, collaborating with building operators and site managers to enhance operational efficiency. Join a dynamic team that values innovation and diversity, and make a significant impact on facility management while enjoying a supportive work environment. If you are passionate about technology and client service, this opportunity is perfect for you.

Benefits

Diversity and inclusion initiatives

Equal employment opportunities

Barrier-free recruitment process

Qualifications

• 3+ years of remote BAS operation and troubleshooting experience.
• Strong skills in data manipulation and communication.

Responsibilities

• Operate and optimize Building Automation Systems for client facilities.
• Coordinate maintenance and repairs to ensure facility uptime.

Skills

BAS navigation

Troubleshooting

Data-trend setting

Word processing

Spreadsheet data manipulation

Energy management strategy

Client-service orientation

Effective communication

Programming and coding

Mentoring skills

Education

College Diploma in a related discipline

BAS or Building Operations courses

Tools

BAS systems

Fault detection platforms

BACnet systems

Job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. Further information is available at www.bgis.com.

SUMMARY

The Building Automation System Operating Technologist is responsible for remotely operating Building Automation Systems (BAS) in BGIS-managed client facilities. You will implement day-to-day operator level control changes, review trend data to support troubleshooting efforts, implement changes for energy and operational optimization initiatives, and coordinate corrective actions for complex issues.

Night position - shift hours 7pm-7am EST x 3 days a week - Must be available for shift rotation

KEY DUTIES & RESPONSIBILITIES

Project Support

• Works with building operators and site managers to identify operational and energy savings in BAS operations.
• Develops recommendations for BAS system changes and implements approved changes which may include working with contractors and BAS vendors for the programming and remote portal development coordination.
• Provide input to Project Teams and/or BAS Vendors on scope and remote portal requirements.
• Performs commissioning inspections to transition projects from installation to ongoing operation.

On-going Operations

• Responds to demand service requests for BAS/Control related issues to diagnose and rectify.
• Optimizes facility uptime and asset integrity of assigned facility.
• Monitors system performance and fault events, performs corrective and demand service maintenance on BAS to achieve facility uptime, uninterrupted client operations, occupants’ comfort, asset integrity, and energy and operating cost objectives.
• Coordinates maintenance repairs and implements temporary overrides to minimize impact while awaiting services.
• Addresses frequent failures with site team and Vendor. Identifies, records, and escalates deficiencies and maintains related documentation.
• Ensures remote platforms are up-to-date.
• Receives, actions, tracks, monitors, and reports status of maintenance and repair work within the work order management system including progress notes and resolution notes.
• Uploads up-to-date installation documents obtained from the installation team and BAS vendors to the BAS after upgrades.
• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental and health and safety.

Client Relations

• Provides observations about facility building automation equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
• Assists in enhancing tenant and customer satisfaction. Maintains positive relations through the manner with which work is performed and delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
• Receives, tracks, monitors, and reports status of maintenance and repair work within service maintenance management database.
• Initiates documents to obtain formal approval of work required.
• Participates in and assists with facility-related projects.
• Other duties as assigned.

KNOWLEDGE & SKILLS

• College Diploma in a related discipline.
• BAS or Building Operations courses (Asset).
• Remote BAS operation for multiple facilities (3 years).
• Demonstrated proficiency with BAS navigation, data-trend setting, and extractions, troubleshooting (3 years).
• Medium to advanced skills in word processing and spreadsheet data manipulation and analysis tools (5 years).
• Familiar with integration concepts and platforms such as BACnet systems (1 year).
• Operational experience in fault detection platform (Asset).
• Good knowledge of optimization and energy management strategy for BAS (3 years).
• Strong ability to adhere to and properly execute processes and practices relating to facility operations and maintenance (3 years).
• Strong client-service orientation along with a high sense of urgency (3 years).
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification (3 years).
• Mentoring skills required to support Junior BAS Operator development (Asset).
• On-call/standby and emergency call-outs as they arise. Occasional extended hours (Must be available).
• Programming, coding, on-site installation, and/or maintenance of BAS (Asset).
• Bilingualism (Asset).
• Valid driver’s license (Asset).

Licenses and/or Professional Accreditation

• None required.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.