Budds' BMW Motorrad - Client Care Representative

Budds' BMW; Oakville; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Client Care Representative who rides motorcycles and loves the BMW Motorrad brand. In this engaging role, you will be the face of the dealership, assisting clients in discovering the incredible lineup of BMW motorcycles. Your enthusiasm and stellar customer service skills will be key in creating lasting relationships with customers. This full-time position offers a dynamic work environment where you can share your passion for bikes and contribute to exciting company events. If you thrive in a fast-paced setting and are eager to promote the BMW brand, this opportunity is perfect for you.

Benefits

Paid Company Benefits

Aggressive Compensation Program

Qualifications

• Must possess a valid M2 license and have retail sales experience.
• Knowledge of BMW products and customer service skills are essential.

Responsibilities

• Assist clients in learning about BMW Motorrad products.
• Manage daily inventory reports and organize company events.

Skills

Customer Service Skills

Knowledge of BMW Motorrad

Social Media Management

Retail Sales Experience

CRM Software Experience

Education

Valid M2 License

Sales Management Training

Tools

Client Relationship Management (CRM)

Job description

DO YOU RIDE MOTORCYCLES? (This is a prerequisite)

We are looking for someone who RIDES, KNOWS BIKES, LOVES BMW and is ready to...

MAKE LIFE A RIDE

.... for many clients who pass through our doors daily.

We are looking for someone who is energetic and very passionate about the BMW Motorrad brand. In this position, you will assist clients in learning all about our amazing lineup! Along the way, your stellar attitude and customer service skills will help secure customers for life!

You must possess (at minimum) a valid M2 license to apply for this position.

Job Responsibilities:

1. Full-time Client Care Representative role
2. Passionate about the Motorrad brand and very knowledgeable on our products!

Must be able to:

1. Understand and implement our dealership process
2. Present and demonstrate inventory
3. Review, update and manage daily inventory reports
4. Organize and execute company events
5. Frequent social media posts promoting products, services and events
6. Create and execute strategies for increasing market share
7. Remain up-to-date on products, market trends and certification
8. Experience with Client Relationship Management (CRM) software considered an asset!

Education and/or Experience:

1. Prior retail sales experience is required.
2. Product education, and prior sales management training are a PLUS.

Compensation:

Aggressive compensation program complete with paid company benefits.

Learn more about our dealership.