BSO Assistant

Partners Community Health; Mississauga; On-site; CAD 45,000 - 55,000; Full time

Job summary

Partners Community Health is seeking a BSO Assistant to support healthcare services in Mississauga. The role involves providing clinical expertise, developing behavioral care plans, and collaborating with community partners to enhance resident care. Ideal candidates will have a background in social services or nursing and experience with older adults exhibiting responsive behaviors. Join a committed team dedicated to quality care and community engagement.

Qualifications

• Minimum 3 years' experience in long-term care.
• Current registration with the appropriate College required.

Responsibilities

• Provide clinical knowledge and support for client-centered care.
• Assist in developing behavioral care plans for residents.

Skills

Communication

Problem Solving

Relationship Building

Analytical Skills

Education

Social Service Worker

Registered Practical Nurse

Tools

MS Office

HRIS

Job description

Job Description

Posted Monday, March 24, 2025 at 4:00 AM

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Position Summary:

PCH is currently seeking a BSO Assistant to support the Partners Community Health team. The BSO Assistant will be assisting the BSO Lead and plays a crucial role in providing clinical expertise and support, focusing on comprehensive and quality client/family-centered healthcare services.

Key Responsibilities:

• Providing sound clinical knowledge and skills, works in collaboration with BSO Lead in identifying triggers to behavior, and providing comprehensive, quality client/family-centered approaches to care.
• Aiding in the transition of long-term care residents with responsive behaviors (new or existing) between community, hospital, and neighboring long-term care communities (LTCHs)
• Assist in developing behavioral care plans that are person-centered to support the transition of a new or returning resident into the community
• Completes and updates “Who Am I” or “Personhood” profile for new or existing residents.
• Utilizes assessment tools such as SBAR, PIECES, DOS, MMSE, GDS, pain assessment to monitor changes in behavior and gathering data relevant to making informed decisions.
• Coordinate referrals and engage community partners in supporting the resident care needs with responsive behaviors
• Assist in facilitating education sessions to build capacity in team members
• Assist in facilitation resident-specific huddle as required and update behavioral care plans to meet resident needs.
• Supports the BSO Lead in monitoring and reviewing residents on antipsychotics.
• Performing other duties as assigned

Qualifications:

• Education in Social Service Worker, DSW Social Work, Personal Support Work, Registered Practical Nurse or equivalent
• Current registration with the appropriate College is required.
• Current CPR/First Aid certification
• Gentle Persuasive Approaches (GPA) in Dementia Care preferred
• Minimum 3 years' experience working with residents in long term care
• Demonstrated knowledge and skill working with older adults presenting with or a risk for responsive behaviors that may be associated with dementia, complex mental health, substance use and/or other neurological conditions
• Knowledge of the Principles of Adult Learning and experience educating adults
• Specialized training in Gentle Persuasive Approaches (GPA), U-FIRST, P.I.E.C.ES., Montessori, Dementia Ability are an asset
• Sound knowledge of best HR practices and employment legislation to support a strategically aligned, diverse and engaged workforce, where people are challenged, recognized, and valued
• Excellent communication, presentation, mediation, and negotiation skills
• Strong relationship building skills; reputation for integrity and championing corporate values
• Demonstrated service excellence approach and commitment to continuous quality improvement and performance measurement
• Excellent organizational, analytical, and problem-solving skills
• Computer proficiency in MS Office plus HRIS/Human Capital management systems
• Ability to work flexible hours and engage in occasional business travel as required

PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.