Brand Representative - Yorkdale, Abercrombie & Fitch

Abercrombie & Fitch Co.; Toronto; Sur place; CAD 33 000 - 42 000; Plein temps

Avantages offerts par ce poste

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Global team culture

Résumé du poste

Abercrombie & Fitch Co. is seeking Brand Representatives in Toronto, Ontario. You'll help create a welcoming store experience, assist customers with product selection, and ensure the sales floor is visually appealing and well-stocked.

You will also support checkout and omni-channel tasks, including online orders and in-store pickup, while maintaining high standards of service and attendance. This role emphasizes a friendly, inclusive environment true to the brand.

Qualifications

• Demonstrated ability to provide warm, welcoming service to customers.
• Experience maintaining organized and visually appealing sales floors.
• Ability to manage transactions and omni-channel tasks accurately.
• Reliability with consistent attendance and punctuality.

Responsabilités

• Provide warm, attentive service to customers and offer product guidance.
• Support stock replenishment and keep the sales floor clean and organized.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Assist with online orders, buy-online-pickup, and in-store fulfillment.

Connaissances

Customer service

Retail experience

Communication

Attention to detail

Description du poste

Job Description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience :Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance :Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations :Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders :Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamicenvironment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

WhatYou’llGet

As an Abercrombie & Fitch Co. (A&F Co.) associate,you’llbe eligible toparticipatein a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.