Brand Representative - Metropolis at Metrotown, Hollister

AFH Canada Stores Co.; Burnaby; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule Opportunities

Career Advancement Opportunity

Opportunity to Become a Brand Affiliate

Training and Development

Job summary

AFH Canada Stores Co. in Burnaby seeks Brand Representatives to deliver exceptional customer service, maintain store standards, and support omni-channel operations. Ideal candidates are dynamic, organized, and reliable, providing a welcoming experience to customers.

This role offers career advancement opportunities, a flexible schedule, and various perks, including a merchandise discount and ongoing training. Join a global team that celebrates individuality and inclusiveness.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Accurately process purchases, returns, and exchanges.
• Create a seamless omni-channel experience.

Skills

Customer engagement

Organizational skills

Reliability

Attention to detail

Job description

Job Description: Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Merchandise Discount
• Flexible Schedule Opportunities
• Career Advancement Opportunity
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.