Brand Representative - CF Pacific Centre, Abercrombie & Fitch

Abercrombie & Fitch Co.; Vancouver; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

merchandise discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

A Global Team of People Who’ll Celebr

Job summary

Abercrombie & Fitch Co. in Vancouver seeks Brand Representatives to bring our store experience to life, engage customers with care, and maintain a welcoming environment. You’ll assist customers across categories, replenish stock, and ensure a visually consistent sales floor.

Responsibilities include processing purchases and returns at the cash wrap, supporting online orders, and fulfilling in-store pickup or ship-from-store tasks. A reliable, friendly, and detail-oriented candidate is preferred.

Qualifications

• Excellent customer service skills.
• Ability to multi-task in a fast-paced environment.
• Reliable with good attendance and punctuality.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide warm, welcoming, and attentive service to customers.
• Support product replenishment and maintain presentation standards across the sales floor.
• Process purchases, returns, and exchanges at the cash wrap with a friendly demeanor.
• Assist with online orders and omni-channel tasks such as in-store pickup and ship-from-store.

Skills

Customer service

Communication

Retail sales

POS system

Tools

Point of Sale (POS)

Job description

Job Description:

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do:

• Customer Experience :Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance :Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations :Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders :Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamicenvironment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

WhatYou’llGet

As an Abercrombie & Fitch Co. (A&F Co.) associate,you’llbe eligible toparticipatein a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.