Brand Program Manager (12-month contract) - EN 461

Export Development Canada | Exportation et développement Canada; Ottawa; Hybrid; CAD 85,000 - 113,000; Part time

Benefits offered by this job

Comprehensive benefits

Hybrid work options

Paid vacation 3–4 weeks

Training programs

Diversity & inclusion

Job summary

Export Development Canada is seeking a Brand Program Manager to lead Brand Strategy & Creative Services under a 12-month contract. The role blends strategy, governance, and delivery across marketing initiatives and brand enablement in a hybrid Ottawa setting.

The successful candidate will drive planning, intake, prioritization, and delivery enablement, partnering with senior leaders to align priorities with enterprise goals and ensure consistent brand outcomes.

Qualifications

• Undergraduate degree or equivalent in marketing, communications, business administration, design management, project management, or related field.
• Five years' experience in brand, marketing, communications, brand, creative services, project/program management, or related discipline.
• Experience coordinating cross-functional marketing, brand, communications, or creative initiatives from intake through delivery.
• Experience prioritizing timelines, risks, dependencies, stakeholder expectations and competing demands in a fast-paced environment.
• Experience working with creative, design, digital, communications, or agency teams, with briefing, review, feedback, and QA processes.
• Strong ability to communicate clearly and professionally with stakeholders at different levels.

Responsibilities

• Translate enterprise, marketing, and brand priorities into a quarterly roadmap and actionable backlog.
• Maintain and refine the roadmap to reflect shifting priorities and timelines.
• Monitor delivery progress, risks, dependencies, and resource needs.

Skills

Brand management

Project management

Stakeholder communication

Agile delivery

Cross-functional collaboration

Education

Marketing degree

Job description

Application deadline: October 20, 2026, 12:00PM ET

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: Brand Program Manager, Brand Strategy & Creative Services (12-month contract)

Employment Type: Contract / Temporary assignment

Compensation Details

• Marketing Generalist 17: Salaries typically range from $84,698 to $112,931 annually, based on qualifications and experiences

Location

• Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week (subject to change).
• This role can be performed from EDC's headquarters in Ottawa

Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.

About EDC

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade
• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday's & no meeting Fridays
• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed
• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy
• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs

Team Overview

As part of the Marketing group, the Brand Marketing and Strategy team is seeking a Brand Manager. The Brand Manager will act as a program owner and lead the operational performance and delivery rhythm of the Brand Strategy & Creative Services team. This role connects enterprise and marketing priorities to brand strategy, brand management, and creative delivery by overseeing how work is planned, prioritized, and executed across the portfolio.

Acting as a bridge between stakeholders, strategists, and designers, the Program Owner drives alignment, efficiency, and quality - enabling the team to deliver high-impact brand work, while advancing strategic initiatives, strengthening governance, and supporting long-term brand adoption across the organization.

What you will be doing:

Program Planning and Road Mapping:

• Translate enterprise, marketing, and brand priorities into a quarterly roadmap and actionable backlog for Brand Strategy & Creative Services, in partnership with the Director and Senior Brand Strategy Manager.
• Maintain and refine the roadmap to reflect shifting priorities, delivery timelines, team capacity, and stakeholder expectations.
• Monitor delivery progress, risks, dependencies, and resource requirements to support planning, decision‑making, and transparency.

Intake, Prioritization and Stakeholder Triage:

• Own the end‑to‑end intake and prioritization process, assessing business value, urgency, effort, risk, and alignment with team priorities.
• Triage incoming requests, clarify stakeholder needs, determine scope and ownership, and set expectations for delivery and next steps.
• Manage demand and capacity constraints by recommending sequencing, trade‑offs, and escalation where required.
• Manage the Brand Manager inbox and brand enablement requests, ensuring timely routing, response, and follow‑up.
• Improve the quality and consistency of incoming work through effective briefing requirements, intake documentation, and acceptance criteria.

Delivery Enablement and Operations:

• Facilitate agile delivery practices, including sprint planning, backlog refinement, retrospectives, and team huddles.
• Support workload management and resolution of delivery blockers to maintain efficient, predictable project flow.
• Identify and implement improvements to processes, tools, and operating practices using team feedback, stakeholder input, and delivery data.

Quality, Governance and Brand Enablement:

• Support quality assurance reviews to ensure work aligns with brand standards, project objectives, accessibility requirements, and stakeholder expectations.
• Maintain and enhance governance frameworks, including service standards, intake processes, workflows, and escalation paths.
• Identify recurring quality or process issues and implement improvements through enhanced guidance, templates, and tools.

Team Collaboration and Ways of Working:

• Foster a collaborative team environment by promoting accountability, clarity of roles, and consistent ways of working.
• Support onboarding by ensuring team members understand workflows, tools, expectations, and delivery practices.
• Maintain shared visibility into priorities, decisions, and deliverables across strategy, brand management, and creative services.

Reporting, Insights and Strategic Support:

• Support the Director in protecting strategic capacity by reinforcing prioritization decisions and balancing delivery demands with long‑term brand initiatives.
• Coordinate key team initiatives and operational activities that advance brand management and enablement objectives.
• Track and report on team performance metrics, including Brand Hub engagement, Brand Ambassador communications performance, and delivery metrics, to inform planning, prioritization, and continuous improvement.

What we are looking for:

• Undergraduate degree or equivalent experience in marketing, communications, business administration, design management, project management, or a related field.
• Minimum of five years' experience in brand, marketing, communications, brand, creative services, project/program management, or a related discipline.
• Demonstrated experience coordinating or managing cross‑functional marketing, brand, communications, or creative initiatives from intake through delivery.
• Experience managing priorities, timelines, risks, dependencies, stakeholder expectations and competing demands in a fast‑paced environment.
• Experience working with creative, design, digital, communications, or agency teams, with the ability to support briefing, review, feedback, and quality assurance processes.
• Proven ability to communicate clearly and professionally with stakeholders at different levels, including the ability to synthesize information and support decision making.

What will make you stand out:

• Experience in a brand centre of excellence, creative services, marketing operations, agency, or similar environment.
• Experience developing or improving intake processes, governance frameworks, service standards, and ways of working.
• Experience supporting brand governance, accessibility standards, design systems, digital asset management, or brand enablement initiatives.
• Experience applying Agile, Kanban, or similar delivery practices and tools to manage marketing, communications, or creative work.
• Experience tracking performance metrics and using insights to support planning and continuous improvement.
• Strong understanding of brand management principles, including governance, visual identity, messaging consistency, creative quality, and brand adoption.
• Bilingual in both official languages (French and English).

Eligibility

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. Internal applicants must also meet EDC's eligibility criteria for applying to internal opportunities. For more information, please refer to Section 2.1 in the Talent Acquisition Standard, available on LINK under the Resources tab in the Policies & Procedures section.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at [e-mail]. We are here to support you every step of the way.

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