Brand & Operations Manager - High-Volume Food

Colonial Group; Cambridge; Hybrid; CAD 49,000 - 69,000; Full time

Job summary

ONroute is seeking an experienced Brand Manager to lead the day-to-day operations of the assigned brand(s) at our travel centres across Ontario. You will manage the hourly team, deliver sales targets, inventory, and customer service excellence, reporting to the General Manager.

Responsibilities include hiring, training, coaching, health & safety, audits, and acting as Manager-in-Charge when the GM/AGM are not in plaza. Minimum 3–5 years of supervisory experience required.

Qualifications

• Requires 3–5 years of experience as a Supervisor or Manager in high-volume food and beverage or merchandise operations.
• Experience with POS Systems, Microsoft Office (Word, Excel, Outlook).
• Ability to lead by example and dedicated to training, coaching and developing your team to deliver results.
• Demonstrated exceptional customer experience focus.
• Strong interpersonal and collaborative skills with excellent communication skills and approachability.
• Sound operational experience and knowledge within the fast-food/food service industry.

Responsibilities

• Overseeing and scheduling day-to-day operations to deliver sales and budgeted targets.
• Executing ordering and all inventory processes.
• Hiring, training, coaching, and development of team, including Health & Safety.
• Delivering brand, audit and customer service standards.
• Act as Manager-in-Charge when General Manager or AGM are not in plaza.

Skills

Leadership

Customer service

Communication

Team development

Interpersonal skills

Operational knowledge

Tools

POS Systems

Microsoft Office

Job description

ONroute is seeking an experienced Brand Manager to lead the day-to-day operations of the assigned brand(s) at our travel centres across Ontario. You will manage the hourly team, deliver sales targets, inventory, and customer service excellence, reporting to the General Manager.

Responsibilities include hiring, training, coaching, health & safety, audits, and acting as Manager-in-Charge when the GM/AGM are not in plaza. Minimum 3–5 years of supervisory experience required.