Brand Expert - Victoria BC (Part-Time)

Charlotte Tilbury Beauty; Victoria; On-site; CAD 27,552 - 41,328; Part time

Job summary

Charlotte Tilbury Beauty is seeking Freelance Brand Experts in Victoria, Canada to showcase makeup artistry and drive in-store sales. You will teach customers Charlotte's artistry secrets, deliver exceptional service, and create memorable shopping experiences as part of a elite team.

Ideal candidates bring strong beauty retail experience, a sales-driven mindset, and passion for the brand, with the ability to engage customers and exceed performance targets in a dynamic retail setting.

Qualifications

• Promote and create makeup magic in store while representing the Charlotte Tilbury brand.
• Strong artistry, sales, and customer service skills required.
• Experience in beauty and retail preferred.

Responsibilities

• Strive to achieve event sales goals and sales per hour targets.
• Demonstrate product knowledge to create brand awareness.
• Lead by example with exceptional customer service and Tilbury Touch.
• Maintain counter readiness, hygiene, inventory, and visual merchandising.

Skills

Artistry

Sales

Customer service

Job description

Charlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury freelance Brand Expert team. As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales, and service talents. You will be teaching customers Charlotte's secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail.

Requirements

The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base, and is responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury, delivering her philosophy of artistry made easy along with a unique and personalized shopping experience.

Main Duties

• Sales
  • Strive to achieve event sales goals, and sales per hour target
  • Create brand awareness through the sharing and demonstration of product knowledge
  • Demonstrate entrepreneurial spirit within the parameters of the company guidelines
• Customer Service
  • Lead by example at all times to promote the Tilbury Touch and exceptional customer service
• Team Work
  • Demonstrate a positive and cooperative approach towards your work and colleagues
  • Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times
• Operations
  • Ensure the counter/gondola is "customer ready" from open to close of business
  • Maintain excellent counter hygiene standards; clean display units, tools and testers throughout the day
  • Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment
  • Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive
  • Assist in the execution of events
  • Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns
  • Maintain high standards managing schedule, clocking in and out and submitting timesheets on payroll application (allwork)