Brand Experience Leader - Assistant Dept Manager

URBN Urban Outfitters, Inc.; Calgary; Hybrid; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Job summary

URBN Urban Outfitters, Inc. Calgary location seeks an Assistant Department Manager to support service, selling, and store operations, fostering an engaging store environment. You will help lead the salesfloor and collaborate with the leadership team and stylists to promote brand initiatives.

Expect to recruit, onboard, and develop a diverse, high-performing team while enabling excellent customer experiences and efficient daily operations in a dynamic retail setting.

Qualifications

• Anthro brand fan.
• 1+ years of retail leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Acts as a brand representative to promote a positive and inclusive environment in the store.
• Leads by example in a service culture that delivers extraordinary service to make customers feel welcome, heard and valued.
• Supports the store leadership team and stylists to promote events that drive brand engagement.
• Participates in leading the salesfloor and guides the team to prioritize the customer experience and store objectives.
• Assists in recruiting, hiring, and onboarding to retain a diverse and engaged team.
• Supports daily operating processes and facilities or IT issues as needed.
• Collaborates with partners to execute shipment and omni fulfillment processes and visual standards.

Skills

Anthro brand fan

Retail leadership

Team player

Flexible hours

Eagerness to learn

Job description

URBN Urban Outfitters, Inc. Calgary location seeks an Assistant Department Manager to support service, selling, and store operations, fostering an engaging store environment. You will help lead the salesfloor and collaborate with the leadership team and stylists to promote brand initiatives.

Expect to recruit, onboard, and develop a diverse, high-performing team while enabling excellent customer experiences and efficient daily operations in a dynamic retail setting.