Anthropologie Assistant Department Manager

URBN Urban Outfitters, Inc.; Calgary; Híbrido; CAD 29 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Vision benefits

PTO

Resumo da oferta

URBN Urban Outfitters, Inc. Calgary location seeks an Assistant Department Manager to support service, selling, and store operations, fostering an engaging store environment. You will help lead the salesfloor and collaborate with the leadership team and stylists to promote brand initiatives.

Expect to recruit, onboard, and develop a diverse, high-performing team while enabling excellent customer experiences and efficient daily operations in a dynamic retail setting.

Qualificações

• Anthro brand fan.
• 1+ years of retail leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsabilidades

• Acts as a brand representative to promote a positive and inclusive environment in the store.
• Leads by example in a service culture that delivers extraordinary service to make customers feel welcome, heard and valued.
• Supports the store leadership team and stylists to promote events that drive brand engagement.
• Participates in leading the salesfloor and guides the team to prioritize the customer experience and store objectives.
• Assists in recruiting, hiring, and onboarding to retain a diverse and engaged team.
• Supports daily operating processes and facilities or IT issues as needed.
• Collaborates with partners to execute shipment and omni fulfillment processes and visual standards.

Conhecimentos

Anthro brand fan

Retail leadership

Team player

Flexible hours

Eagerness to learn

Descrição da oferta de emprego

Location

This position is located at 6455 MacLeod Trail SW., Calgary, Alberta, T2H0K9 Canada

Role Summary

The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives.

Role Responsibilities

Customer Experience

• Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program
• Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
• Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community

Leadership + Team Management

• Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives
• Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
• Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities

Visual + Business Operations

• Supports daily operating processes such as opening and closingprocedures, maintaining store standards, restocking product, and helping with facilities or IT issues
• Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
• Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives

Communication + Relationships

• Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
• Checks in with leadership to maintain communication and teamwork on completing store objectives
• Adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team
• Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager

Role Qualifications

• Anthro brand fan
• 1+ years of retail leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

CAD $21.75 - CAD $21.75 /Hr.