Brand Experience Ambassador — Flexible Scheduling + Discount

Urban Outfitters; Mississauga; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Team culture

Flexible scheduling

Employee discount

Growth opportunities

Hands-on fashion experience

Job summary

Urban Outfitters in Mississauga is hiring Brand Ambassadors to bring the store to life through personal style, authentic conversations, and a love for pop culture. You’ll help customers, create memorable experiences, and stay in the know on product drops and promotions.

You’ll maintain an inspiring, organized space, assist with restocking and displays, use in-store tech to support shopping choices, and collaborate with the team to keep the energy high.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence in expressing your personal style and creativity.
• A people-first mindset; you enjoy meeting and helping others.
• A collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexibility with scheduling (nights, weekends, holidays).
• Experience in retail or customer service is a plus, but not required.

Responsibilities

• Bring the Brand to Life: Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online.
• Create the Energy on the Salesfloor: Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you’re genuinely excited about; your energy helps create memorable experiences that keep customers coming back.
• Make Shopping Seamless: Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand.
• Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between.
• Stay Curious + Flexible: Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun.
• Work as a Team: Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be.

Skills

Love for Urban Outfitters

Personal style & creativity

People-first mindset

Collaborative attitude

Adaptability in fast-moving env

Flexible scheduling

Retail or customer service experience

Job description

Urban Outfitters in Mississauga is hiring Brand Ambassadors to bring the store to life through personal style, authentic conversations, and a love for pop culture. You’ll help customers, create memorable experiences, and stay in the know on product drops and promotions.

You’ll maintain an inspiring, organized space, assist with restocking and displays, use in-store tech to support shopping choices, and collaborate with the team to keep the energy high.