Brand Ambassador (Student Position)

Mohawk Students' Association; Hamilton; On-site; CAD 60,000 - 80,000; Part time

Job summary

A campus student organization in Hamilton is seeking a Brand Ambassador Team Member to enhance student engagement at Mohawk College. This part-time role involves creating engaging social media content, inspiring participation in events, and supporting the Communications team. Ideal candidates are outgoing, creative, and familiar with social media platforms. Flexible hours are available, aligning with student schedules.

Benefits

Student benefits

CAAT Defined Benefit Pension Plan

Staff Wellbeing Initiatives

Inclusive work culture

Qualifications

• Must be a full-time student enrolled in a Mohawk College program.
• Customer service experience is required.
• Familiar with social media trends and comfortable in front of the camera.

Responsibilities

• Support MSA initiatives through student-focused messaging.
• Create and manage engaging social media content.
• Gather student feedback for future initiatives.

Skills

Sales

Marketing

Customer Service

Strong organizational skills

Video editing skills

Communication skills

Social media proficiency

Team collaboration

Outgoing personality

Education

Full-time student at Mohawk College

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CapCut

Job description

WHAT WE STAND FOR

The Mohawk Students Association exists to ensure all Mohawk students achieve personal success in their college experience and beyond. We empower Mohawk students to create a community they can lean on for positive experiences, relevant supports, a listening ear, and a strong voice so they can achieve this success.

Led by the Executive Director and an elected Student Board of Directors (BOD), we are a non-profit organization that supports students through our mission:

• Advocacy & Leadership
• Engagement & Support
• Sustainability & Operations

While we are a separate organization from Mohawk College, we work collaboratively with the college to reach our goals.

MY MSA TEAM

We live our values to ensure we achieve our Student-Driven Vision and Mission. In "This Together," we collaborate in transformative ways within and beyond our departments, helping wherever we are needed. We believe it's possible by focusing on outcomes rather than processes, fostering belonging where all staff members feel purposeful and supported as their authentic selves. We also share and learn through the power of storytelling.

MY COMMUNICATIONS AND ENGAGEMENT TEAM

The MSA Communications Team is a department within the Student Experience Team (which includes Communications & Engagement, Events & Communities, and Student Services) responsible for core communication execution at the MSA. Our goal is to inform, invite, and inspire students about how and when they need it, connecting them to the MSA and our offerings.

WHAT YOU DO

The Brand Ambassador Team Member enhances the student experience by inviting, informing, and inspiring all Mohawk students to engage with MSA opportunities, events, workshops, and promotions across campuses and partner locations. You will work closely with the Communications and Engagement team to develop compelling social media content and in-person activations to increase our brand reach and visibility while ensuring the content is relevant and relatable to Mohawk students.

What Success Looks Like in This Role :

You are outgoing, friendly, and charismatic, able to spark conversations with fellow students. You are familiar with social media trends and best practices, enjoy being in front of the camera, and are passionate about inspiring, informing, and inviting students. You aim to help build a welcoming and inclusive student experience for all. You can quickly adapt to social media trends while maintaining a positive, collaborative energy. Taking initiative, being well-organized, and paying strong attention to detail come naturally to you. You think creatively and seek ways to pique student interest through in-person activations.

Primary Accountabilities :

• Support the Communications and Engagement team with student-focused messaging promoting all MSA initiatives
• Assist with strategic planning, production, and posting of social media content and in-person activations
• Gather feedback from students to help plan future initiatives and support

HOW YOU DO IT

Responsibilities

• Inform, invite, and inspire students to participate in MSA events, services, and activations. Support creation of engaging social media posts across all MSA channels.
• Schedule social media content.
• Provide ideas on trends and best practices to increase MSA brand visibility and awareness.
• Support in reaching students through in-person engagement activations.
• Gather feedback from students to inform future initiatives.
• Help connect students with the MSA brand and promote awareness that all students are part of the MSA.
• Share visibility of MSA initiatives with student staff and the broader student body.
• Embody the MSA mission, vision, and values.

What you need in education, experience, and training

• Must be a full-time student enrolled in a Mohawk College program (enrolled Summer 2024 or returning Fall 2024)
• Legally eligible to work in Canada
• Customer service experience

Skills you will require

• Proficiency in Microsoft Word, Excel, and Outlook
• Strong understanding of social media platforms and trends (Instagram, Facebook, YouTube, LinkedIn)
• Comfortable being featured on camera for photo and video content
• Strong video editing skills (using software like CapCut)
• Excellent communication and interpersonal skills
• Charismatic, outgoing, and positive attitude
• Strong organizational skills and attention to detail
• Ability to work independently and collaboratively
• Excellent arts and crafts skills

Physical Demands / Work Environment

• Standard hours up to 15 hours/week, including evenings and weekends as needed
• Travel between campuses may be required
• Ability to work in various event settings involving sitting, standing, lifting, and transporting

We prioritize operational needs and student well-being, crafting schedules to balance both. We welcome open communication about schedule changes, understanding that adjustments might affect future shifts.

HOW WE SUPPORT YOU

• Student benefits
• Option to enroll in the CAAT Defined Benefit Pension Plan
• Staff Wellbeing Initiatives
• Celebrate authentic self-expression
• A work culture that values voice, belonging, and fun

ACCESSIBILITY

We are committed to accessibility; accommodations will be provided upon request during the application and interview process.

EQUITY, DIVERSITY, AND INCLUSION

We seek qualified candidates who share our commitment to equity and inclusion, especially applications from Indigenous peoples, racialized communities, persons with disabilities, women, and 2SLGBTQ+ individuals.

HOW TO APPLY

Apply via the provided link with a resume and contact information. The interview process begins in early/mid August, with the posting open until early August. The preferred start date is mid/late August.

Key Skills

Sales, Marketing, Customer Service, Google Docs, Serving Experience, Retail Sales, Android, Product Demos, Event Planning, Events Management, Event Marketing, Dancing

Employment Type : Part-Time

Experience : years

Vacancy : 1