Brand Advocate & High-Impact Sales Lead

Pandora; Vaughan; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Base salary + bonus

401(k) plan

Employee discounts

Job summary

Pandora Vaughan Mills is hiring a Sales Lead to champion customer experiences in our fast-paced jewelry store. You will mentor the team, drive sales, and demonstrate product knowledge to build lasting connections with fans.

The role requires a results-driven mindset, strong communication, and flexibility to work evenings, weekends, and holidays. Join Pandora and help deliver memorable moments for customers while upholding our brand standards.

Qualifications

• Minimum 2 years in a high‑performance retail sales environment.
• Ability to connect with customers and build brand loyalty.
• Flexibility to work nights, weekends, and holidays.
• Proficiency with Microsoft Office and basic computer skills.
• Able to lift 50+ pounds and stand for extended periods.

Responsibilities

• Dare to exceed sales goals by connecting with fans and delivering exceptional service.
• Coach and support sales associates to achieve KPIs and store targets.
• Provide real-time feedback to the team to improve performance.
• Maintain product knowledge and create memorable shopping moments.
• Ensure a welcoming store culture and brand ambassador presence.

Skills

Customer focused

Sales driven

Communication

Time management

MS Office

Retail POS

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office 365

Job description

Pandora Vaughan Mills is hiring a Sales Lead to champion customer experiences in our fast-paced jewelry store. You will mentor the team, drive sales, and demonstrate product knowledge to build lasting connections with fans.

The role requires a results-driven mindset, strong communication, and flexibility to work evenings, weekends, and holidays. Join Pandora and help deliver memorable moments for customers while upholding our brand standards.