Brand Advocate East

Acosta Group; Vancouver; On-site; CAD 43,000 - 47,000; Full time

Job summary

Acosta Group in Vancouver seeks a Brand Advocate for a well-known technology brand in retail locations. You will merchandise products and communicate initiatives to store managers and associates to drive sales through merchandising excellence.

The role involves visiting approximately 200 locations per month, training staff on product features, and reporting in-store activity. This is a full-time role with a salary range of CAD 43,000–CAD 47,000 per year.

Qualifications

• Retail merchandising experience (1+ years)
• Sales/relationship building and negotiation experience preferred
• Ability to store and transport materials to complete responsibilities
• Full-time in-store schedule: 8am–5pm, Mon–Fri; some evenings/weekends may be required

Responsibilities

• Merchandise and stock gift cards on fixtures and planograms
• Build relationships with store managers and associates to achieve client goals
• Inspire store staff to engage with the brand and drive in-store sales
• Report in-store visits and issues with accuracy and timeliness
• Plan routes to cover ~200 locations per month and accommodate travel as needed
• Complete training and communicate with management promptly

Skills

Retail merchandising

Sales/relationship building

Negotiation

Attention to detail

Education

High School Diploma or equivalent

Job description

Description

The Brand Advocate (Apple) supports and represents a well-known technology brand in retail locations. This associate effectively and efficiently merchandises product as well as communicates key initiatives and information to store managers and associates. Associates primary responsibility is to drive sales for our client through merchandising excellence. The Brand Advocate reports directly to the National Field Manager.

Responsibilities

• Understand entertainment gift cards and their customers
• Maintain working knowledge of all client products to be a subject matter expert
• Build relationships and maintain strong partnerships with store managers and associates to achieve the goals of our client
• Work closely with store personnel to inspire them to be enthusiastic about the brand by:
• Speaking with persuasion and influence to improve in-store sales
• Training store staff on product features
• Merchandising and stocking gift cards on specified fixtures and planograms
• Changing out graphic signage on fixtures
• Cleaning and maintaining dedicated fixtures
• Addressing display and fixture challenges for store personnel
• Accurately reporting in-store visit data
• Correct in-store merchandising issues as needed (display/fixture/product placement/pricing)
• Following and executing planograms
• Complete required training and follow instructions thoroughly
• Have a high level of attention to detail and accuracy with a keen sense of urgency
• Complete store visit reports, documentation, and on-going training in a timely manner, meeting all deadlines
• Clear communication with manager, reporting any issues, concerns and needs as well as responding to all e-mail and voicemail the same day or within 24 hours
• Manage route/schedule independently, ensuring territory (approx. 200 locations per month) visits are covered per expectations
• Plan route efficiently; overnight travel is required in some territories (travel expenses are reimbursed) and may include air travel
• Develop, implement and maintain a business plan for the designated territory, driving measurable results for stores
• Available to complete on-line and in-person training as needed
• Innovative and bring new ideas to the table
• Team player who thinks quickly on your feet
• Have the flexibility to meet change head-on without batting an eye
• Action-oriented professional who has an eye for details and be a true self-starter

Qualifications

• Retail merchandising experience (1+ years required); sales/relationship building and negotiation experience also preferred
• Ability to store and transport supplies and point of purchase materials needed to complete job responsibilities
• Develop, implement and maintain a business plan for the designated territory, driving measurable results for stores
• Available to work full-time in stores. Typical schedule is normal business hours, 8am – 5pm, Monday - Friday; evening and weekend hours are rare. Seasonal, weekend and holiday hours may be required
• High School Diploma or equivalent
• Valid driver's license with clean driving record and current automobile liability insurance. Must be able to provide evidence of insurance and agree in writing to keep this insurance current throughout employment
• Must reside in a centrally located area in the assigned territory
• Will be paid mileage reimbursement for personal car use
• Recommend having access to a computer

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About Us

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact [e-mail] or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category

Retail

Position Type

Full time

Business Unit

Sales

Salary Range

$43000.00 - $47000.00

Company

Acosta Services Canada Co

Req ID

38377

Employer Description

CANACOSTAEMPLOYER_DESC