Branch Service Manager: Diesel Shop Ops Leader

Penske; Abbotsford; On-site; CAD 147,000 - 189,000; Full time

Job summary

Penske Truck Leasing Canada Inc. is seeking a Branch Service Manager in Abbotsford to manage the shop floor, supervise technicians, and oversee preventative maintenance and repairs to meet business objectives and customer demands.

The role requires 3+ years in diesel shop maintenance, 1+ year supervisory experience, an associate degree, and certifications in brake/diesel/EPA/HVAC; strong MS Office skills and travel willingness are expected.

Qualifications

• At least 3 years of previous work experience in diesel shop maintenance required.
• At least 1 year of supervisory experience required.
• Associates Degree (business or technical) or Vo-Tech Graduate required.
• In-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires required.
• Brake/air brake certification, diesel certification, EPA 608/609 certification, and HVAC certification required.
• Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and Powerpoint required
• Strong written/oral communication and people management skills required
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required

Responsibilities

• Manage preventative maintenance scheduling, quality, and customer satisfaction.
• Listen to and resolve customer complaints regarding services, products, or personnel.
• Hire, train, and evaluate personnel.
• Assure that each direct report understands the company objectives.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers.
• Provide staff with assistance in performing difficult or complicated duties.
• Plan and prepare work schedules, and assign associates to specific duties.
• Attend company meetings to exchange product information and coordinate work activities with other departments.
• Prepare sales and inventory reports for management and budget departments.
• Formulate pricing policies according to profitability requirements.
• Other projects and tasks as assigned by supervisor.

Skills

Communication skills

People management

Education

Associates Degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

Penske Truck Leasing Canada Inc. is seeking a Branch Service Manager in Abbotsford to manage the shop floor, supervise technicians, and oversee preventative maintenance and repairs to meet business objectives and customer demands.

The role requires 3+ years in diesel shop maintenance, 1+ year supervisory experience, an associate degree, and certifications in brake/diesel/EPA/HVAC; strong MS Office skills and travel willingness are expected.