Branch Sales & Operations Manager

ML6 Search + Talent Advisory; Saint-Eustache; On-site; CAD 85,000 - 115,000; Full time

Job summary

ML6 Search + Talent Advisory is assisting a well-established manufacturer and distributor to fill a Branch Sales & Operations Manager role in Saint-Eustache, Quebec. You will lead the distribution team, strengthen customer relationships across retail and industrial accounts, and drive growth throughout Quebec.

You will oversee daily operations, coach staff, set expectations, and work with senior leadership on priorities.

Qualifications

• Progressive leadership experience in distribution, wholesale, manufacturing, logistics, or a related environment.
• Experience growing customer relationships or managing key accounts, ideally with retailers, industrial distributors, or similar customers.
• Professional fluency in French and English.

Responsibilities

• Manage and grow relationships with existing retail and industrial accounts across Quebec, including regular customer contact, visits, and business reviews.
• Lead the branch’s day-to-day distribution operations, including order picking, shipping and receiving, inventory, and light packaging or assembly.
• Set clear expectations for the team, coach employees, and address performance and operational issues.
• Identify opportunities to recover lost business, expand product offerings, and develop new customer relationships.
• Build account plans and sales approaches that support revenue growth across both retail and industrial channels.
• Represent the company in customer meetings and during local travel throughout the territory.
• Improve branch processes, customer service, safety practices, and day-to-day accountability.
• Work with senior leadership to set and review sales and operational priorities.

Skills

Leadership

Account management

Operations management

Bilingual French/English

Job description

Our client, a well-established manufacturer and distributor of consumer products, is looking for a Branch Sales & Operations Manager to lead its Saint-Eustache, Quebec location. This is a broad leadership role for someone who can provide direction to a distribution team while rebuilding customer relationships and growing business across retail and industrial accounts. The successful candidate will be visible in the operation, comfortable working directly with employees, and capable of representing the business with customers throughout Quebec.

What You’ll Be Doing:

• Manage and grow relationships with existing retail and industrial accounts across Quebec, including regular customer contact, visits, and business reviews.
• Lead the branch’s day-to-day distribution operations, including order picking, shipping and receiving, inventory, and light packaging or assembly.
• Set clear expectations for the team, coach employees, and address performance and operational issues.
• Identify opportunities to recover lost business, expand product offerings, and develop new customer relationships.
• Build account plans and sales approaches that support revenue growth across both retail and industrial channels.
• Represent the company in customer meetings and during local travel throughout the territory.
• Improve branch processes, customer service, safety practices, and day-to-day accountability.
• Work with senior leadership to set and review sales and operational priorities.

What You’ll Need to Be Successful:

• Professional fluency in French and English.
• Progressive leadership experience in distribution, wholesale, manufacturing, logistics, or a related environment.
• Experience overseeing employees and providing clear, consistent operational direction.
• Experience growing customer relationships or managing key accounts, ideally with retailers, industrial distributors, or similar customers.
• A track record of developing business through account growth, customer retention, or new business development.
• Strong communication, organization, and relationship-building skills, with the ability to balance customer-facing work and branch leadership.

Compensation Range:

$85,000 - $115,000 + Bonus.