Branch Operations Manager, BMO Nesbitt Burns

BMO; Sault Ste. Marie; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to support their branch in achieving business objectives. This role involves managing compliance and regulatory requirements while fostering a culture of collaboration and inclusion. The ideal candidate will attract and develop top talent, enhance team performance, and contribute to strategic initiatives. With a focus on continuous improvement, you will analyze data to provide insights and recommendations, ensuring alignment with the organization's purpose and values. If you are passionate about operational excellence and stakeholder engagement, this opportunity is perfect for you.

Qualifications

• Strong understanding of compliance and regulatory requirements.
• Experience in managing stakeholder relationships effectively.

Responsibilities

• Support business objectives by managing sales compliance.
• Conduct risk assessments and monitor compliance breaches.

Skills

Risk Assessment

Compliance Management

Stakeholder Management

Data Analysis

Change Management

Education

Bachelor's Degree in Business Administration

Master's Degree in Management

Tools

Data Governance Tools

Reporting Software

Job description

Supports the branch and/or region in achieving business objectives by providing effective operational support and managing sales compliance and regulatory requirements.

Key Responsibilities

1. Foster a culture aligned with BMO's purpose, values, and strategy, demonstrating BMO values and behaviors.
2. Ensure alignment between values and behaviors that promote diversity and inclusion.
3. Connect work to BMO’s purpose, set inspiring goals, define clear outcomes, and ensure accountability.
4. Build collaborative, interdependent teams across functions to maximize stakeholder value.
5. Attract, retain, and develop top talent.
6. Enhance team performance through recognition, coaching, and managing poor performance.
7. Contribute to the market business development plan.
8. Support solutions and implementation for client concerns and escalations.
9. Perform risk assessments and monitor compliance breaches.
10. Provide recommendations on risk, regulations, and compliance.
11. Design and implement solutions based on issue analysis.
12. Assist in developing strategic plans and identify emerging trends.
13. Support execution of strategic initiatives with stakeholders.
14. Determine business priorities and sequencing for strategy execution.
15. Conduct independent analysis to resolve strategic issues.
16. Manage stakeholder relationships, including regulators.
17. Coordinate activities for strategic initiatives, tracking metrics and milestones.
18. Build and maintain effective stakeholder relationships, ensuring alignment.
19. Analyze data and provide insights and recommendations.
20. Manage databases in line with data governance standards.
21. Monitor performance, address issues, and produce reports and dashboards.
22. Implement Bank initiatives and programs effectively.
23. Champion continuous improvement and lead change management activities.
24. Develop communication plans and tailored messaging for change initiatives.
25. Prepare compliance monitoring, risk assessment documentation, and findings for management.