Branch Operations Manager - BC

Sinclair Dental Ottawa; North Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading dental services company in Metro Vancouver is looking for a Branch Operations Manager. This role demands oversight of administrative functions, facilities management, and technical customer service. The ideal candidate should have a bachelor's degree and at least 5 years of relevant experience, including leadership roles. Join us to elevate our operations to new heights!

Qualifications

• 5+ years of operations, administrative, or facility management experience.
• At least 2 years in a leadership or supervisory role, preferably in a multi-functional or clinical/branch-based setting.
• Proficient in analyzing data and generating performance reports.

Responsibilities

• Oversee administration, facilities management, and branch equipment management.
• Manage installations and technical customer service for branch operations.
• Coordinate events ensuring local operations align with national standards.

Skills

Operations management

Team leadership

Cross-functional coordination

Customer service

Education

Bachelor's degree in Business Administration

Bachelor's degree in Operations Management

Bachelor's degree in Healthcare Administration

Tools

Microsoft Office Suite

CRM systems

Operational reporting tools

Job description

Medline Sinclair (sinclairdental.com) is searching for a Branch Operations Manager to join our BC team! Are you ready to take the helm and drive operational excellence across our BC branch territory? As our BC Branch Operations Manager, you will be a key member of our branch operations team, reporting to our Director of Sales. You will oversee administration, facilities management, branch equipment management, installations, technical customer service, event coordination, and ensure local operations and execution align with national standards. This is your chance to make a significant impact and elevate our operations to new heights! Experience in the dental industry is a definite asset.

Qualifications & Skills Requirements :

Education :

• Bachelor's degree in Business Administration, Operations Management, Healthcare Administration, or a related field required.

Experience :

• 5+ years of operations, administrative, or facility management experience.
• At least 2 years in a leadership or supervisory role, preferably in a multi-functional or clinical/branch-based setting.
• Proven experience managing teams and coordinating with cross-functional departments.

Technical Proficiency :

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience using CRM systems, operational reporting tools, and enterprise software.
• Ability to analyze data and generate performance reports.

Successful candidates will be required to complete a criminal background check.

What you need to do now

If you feel this is your next career step, please apply now!

Applicants with disabilities may notify Human Resources of any accommodations needed to support their participation in the recruitment process.

We sincerely appreciate your interest in Medline Sinclair!