Branch Operations Manager

0000050599 RBC Dominion Securities Inc.; Kingston; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial services firm in Kingston is seeking a Branch Operations Manager to provide operational and administrative support. Responsibilities include managing client account activities, ensuring compliance, and training staff. The ideal candidate will have strong attention to detail, excellent communication skills, and previous knowledge of financial systems. This full-time role offers competitive benefits and is part of a dynamic team.

Benefits

Competitive salary

Bonuses

Flexible benefits

Stock options

Access to world-class training

Qualifications

• Must have meticulous attention to detail and excellent time management skills.
• Exceptional written and verbal communication skills are essential.
• A professional approach to create a positive working environment is needed.

Responsibilities

• Implement the Branch Director’s vision and ensure efficient branch management.
• Manage daily administrative operations including transaction approvals.
• Assist with training new support staff and coordinate ongoing training.

Skills

Attention to detail

Time management

Communication skills

Professional approach

Independent problem-solving

Education

Completion of the Canadian Securities Course (CSC)

Conduct & Practices Handbook (CPH)

Job description

Job Description

What is the opportunity? The RBC Dominion Securities Management team located in Kingston is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfills a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager liaises with internal departments, provides software and process-related training, and manages the branch facilities and equipment.

What will you do?

1. Implement the Branch Director’s vision and ensure the branch is efficiently and effectively managed.
2. Manage the daily administrative operations of the branch, including approving transactions, verifying and acting on support staff requests, and approving account openings.
3. Assist with training new support staff and coordinate ongoing training for existing staff.
4. Ensure compliance with internal control requirements.
5. Manage, mentor, and coach sales support staff within the branch.

What do you need to succeed? Must-have

• Meticulous attention to detail and excellent time management skills.
• Exceptional written and verbal communication skills.
• A professional approach to create a positive working environment.
• Ability to work independently, seeking out answers and solutions.

Nice-to-have

• Knowledge of RBC Dominion Securities’ systems and procedures.
• Experience in the securities industry.
• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH).

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses, flexible benefits, competitive salary, commissions, and stock options where applicable.
• Supportive leadership with coaching and development opportunities.
• Opportunity to make a meaningful impact.
• Work in a dynamic, collaborative, and high-performing team.
• Access to world-class training in financial services.

Additional Job Details

• Address: 366 KING ST E, KINGSTON, CANADA
• Work hours/week: 37.5
• Employment Type: Full-time
• Platform: WEALTH MANAGEMENT
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-07-31
• Application Deadline: 2025-08-15 (applications accepted until 11:59 PM the day before)

Equal Opportunity Statement

At RBC, we believe an inclusive workplace with diverse perspectives is key to our growth. We promote a respectful environment where employees feel supported, collaborate effectively, and grow professionally. We are committed to policies and programs that foster respect, belonging, and opportunity for all.

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