Under the direction of the Branch Manager, the incumbent is involved in all facets of a satellite operation. Major tasks groups include sales, administration, daily facility operations, workload management, shipping/receiving, repairs and maintenance of equipment.
- Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines.
- Acts as Lead hand to Central Ops Manager and assists with day to day management of facility.
- Orders all fleet repair and shop related items.
- Ensures purchase orders are to be created and managed per company directive.
- Ensures all purchase orders, packing slips, and invoices are sent to central branch.
- Assures equipment transfers both incoming and outgoing must be accurately communicated to central branch.
- Completes FA Inventory - in coordination with central branch - physical inventory taking, recording and reporting are completed.
- Works with central branch and outside sales to collect on overdue accounts.
- Selects, prepares, packages, and labels outbound shipments.
- Unpackages and verifies all incoming product and reports any discrepancies to central branch.
- Responsible for all order entry including rental agreements, terminations, inter-branch transfers, and packing slips.
- Oversee and may assist with performing Preventative Maintenance (i.e. oil changes, grease wheels, wash) as per equipment standards.
- Oversee and may assist with performing troubleshooting and repairs mechanical and/or electrical failures which are relatively minor in nature.
- Organizes repairs which are significant in nature either by preparing and shipping to central branch or authorized repair facility. Ensures general housekeeping standards are met.
- Ensures compliance with all government and company safety programs.
- Ensures compliance with all government vehicle compliance programs (i.e. annual vehicle inspections, plate stickers).
- Conducts monthly shop safety inspections.
- Performs other related duties as required.
Competencies:
- Leadership: Must be able to guide and mentor associates. Must be able to delegate and follow-up effectively.
- Relationship Building: Must be able to communicate effectively.
- Decision Making: Must be able to work independently while making decisions based on company policies and objectives.
- Problem Solving: Must be able to proactively and methodically deal with conflicting goals and challenging situations.
Education
- Post-secondary education equivalent to one year of Business Management or equivalent.
Experience
- Greater than three years related working experience.
- Working knowledge of positioning equipment, welding applications and equipment an asset.
Skills and Abilities
- Ability to make critical decisions while following company procedures.
- Computer skills to produce effective spreadsheets, reports, documents and presentations, as required. Knowledge of MS Office applications.
- Sales experience in either an industrial equipment rental or a welding equipment sales or rental environment (ideally construction, fabrication, and/or manufacturing sectors) an asset.
- Ability to diagnose mechanical or electrical failures, and “set up” or assembly of specific packages required by the customer.
- Ability to effectively build relationships with customers and co-workers.
- Ability to find a solution for or to deal proactively with work-related problem.
- Attention to detail and solid organizational skills
- Ability to multi-task and work independently with little supervision
- Ability to work in a fast-paced team environment
- Ability to work on multiple projects, meets deadlines, and creatively solves problems
- Adaptable to set and prioritize work with varying exceptions
- Ability to work with a wide variety of people with different personalities and backgrounds
- Communicates with clarity, verbally in one on one or group situations, and over the telephone
- Communicates well in writing by composing clear documents