Branch Manager (Montreal, QC)

Insight Pest Canada; Montreal; On-site; CAD 54,000 - 66,000; Full time

Benefits offered by this job

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Job summary

Insight Pest Solutions is seeking a Branch Manager in Montreal, QC. The role oversees payroll across the branch, ensures timely payroll processing, and supervises technicians.

You will coordinate HR tasks, maintain professional branch operations, and drive efficiency with inventory and route optimization. The position requires strong leadership, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Post-secondary degree/diploma preferred.
• Strong communication skills, both written and verbal.
• Leadership and project management experience an asset but not required.
• Forward planner and strategic thinker who aligns work with company goals.
• Excellent organizational skills and ability to manage workload and teams.
• Bilingual in French/English verbal and written communication.

Responsibilities

• Oversee payroll for all branch employees.
• Ensure timeliness and accuracy of payroll.
• Ensure technicians are following all protocols.
• Review protocols regularly for new best practices.
• HR liaison for recruitment, onboarding, screening and interviewing.

Skills

Strong communication

Leadership

Project management

Organizational skills

Problem solving

Bilingual (French/English)

Education

Post-secondary degree/diploma

Job description

Position: Branch Manager

Job Type: Full Time, Permanent

Location: Montreal, QC

Salary: $60,000/year

Start Date: Effective immediately, pending candidates availability

Work Schedule: 9:00am-5:00pm EST (Monday - Friday), averaging 40 hours per week (Option to work overtime and weekends)

Position Summary - Responsibilities

• Oversee payroll for all branch employees
• Ensure timeliness and accuracy of payroll
• Ensure technicians are following all protocols
• Review all protocols regularly for new best practices
• Point of contact for any issues surrounding payroll
• Office Administration
• Ensure cleanliness and general organisation of branch to the effect that it puts forth a professional image
• Routinely review collection and record keeping protocols for continuous improvement and better visibility
• Ensure necessary maintenance of facilities is performed in a timely and cost-effective manager
• Working with HR on recruitment; onboarding, screening and interviewing of new applicants
• Inventory
• Ensure accuracy and timeliness of reporting capabilities
• Track product from supplier to warehouse to technician to service
• Implement Inventory system for multi-site tracking (Warehouse to shed)
• Route Optimization
• Oversee routes daily to the effect that general inefficiencies may be caught and corrected prior to service
• Communicate and ensure understanding of routing system and limitations on what can and cannot be done from the field
• Set up proper employee profiles and continually monitor situation for updates (Used in RouteOp)

Qualifications - What Will Make You Successful

• Post-secondary degree/diploma (preferred)
• Strong communication skills (both written and verbal)
• Experience in leadership and project management are an asset but not required
• Forward planner and strategic thinker; you prioritize in line with company goals, and continuously review systems/policies for improvement
• Excellent organizational skills; ability to manage your workload , oversee work of other employees, attend meetings and training sessions
• Tenacious problem solving and decision making skills; you think on your feet when under pressure and manage the productivity of workflow seamlessly
• We will help you obtain a Structural Exterminator License (we will provide you training material, help you study, and apply for the exam)
• Valid Class 5 driver's license
• Must be 21 years of age or older to operate a company vehicle
• Interest in Pest Control
• Access to a personal laptop and/or computer
• Must be bilingual in both French/English verbal and oral communication
• Insight Pest Solutions is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Our team will directly work with you in an effort to ensure that you are able to fully participate in the process.

The Big Picture: Grow with a Growing Company

Insight Pest Solutions is currently looking for a Branch Manager to join our team! On a daily basis, your strong sense of leadership will guide a team of technicians, sales, and administrative staff in handling service and customer retention related items. As such, your exceptional communication and teammanagement skills will ensure a synergistic relationship between sales and service. Ultimately, whether it is ensuring quality of service from a branch perspective or stepping into the field to provide support, your hands-on approach will be foundational to ensuring exceptional customer care and operational success.