Branch Manager - Leadership Development Program

Royal Bank of Canada; Northwestern Ontario; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading banking institution in Thunder Bay is seeking a Branch Manager for its Branch Leadership Training Program. This role involves motivating a team, supporting client acquisitions through various channels, and ensuring high employee engagement. Candidates are required to have mutual funds accreditation, at least 2 years of mutual funds sales experience, and a minimum of 3 years in a people management role. The company offers competitive pay, flexible benefits, and strong leadership support for your development.

Benefits

Comprehensive Total Rewards Program

Supportive leadership

Opportunities for impact

Collaborative team environment

Strong brand and financial stability

Qualifications

• Minimum 2 years of licensed mutual funds sales experience.
• Minimum 3 years in a people management role.
• Ability to employ digital channels for client awareness.

Responsibilities

• Deliver results and support client acquisitions.
• Lead change to meet community needs.
• Ensure high employee engagement through career planning.
• Inspire retail excellence for memorable client experience.
• Coach on client advice and problem resolution.

Skills

Mutual Funds accreditation

People management

Entrepreneurial mindset

Digital channel usage

Critical thinking

Building talent

Job description

Job Summary

What is the opportunity

The Branch Leadership Training Program is designed to prepare interns for success in the role of a Branch Leader. The training program is approximately 4 months in duration depending on previous experience.

As a Branch Manager, you are a local market leader motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across roles, while stewarding digital enablement and multichannel usage. As a team leader, you support staff development through routines that ensure high employee capability and engagement.

Please note: Upon successful completion of training, candidates must be mobile for opportunities across markets in and around Thunder Bay.

Job Description

What will you do

• Deliver results and support new client acquisitions through multiple channels, including your team and local partners.
• Lead change and allocate resources to meet community needs, growing sales revenue and market share.
• Ensure high employee engagement through recruiting, talent management, development, and career planning.
• Inspire, orchestrate, and pioneer retail excellence to deliver a memorable client experience.
• Coach your team on client advice, education, problem resolution, and prevention at first contact, advocating for digital and multichannel usage.
• Take actions to close gaps identified through operational, credit, effectiveness, and compliance reviews.

What do you need to succeed

Must-have

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years.
• Completed an acceptable mutual fund branch management exam offered by CSI or ability to write an exam within 4 months of start date.
• Minimum 3 years in a people management role.
• Entrepreneurial mindset for business acquisition.
• Ability to employ digital channels to drive client awareness and enable clients with RBC digital access.

Nice-to-have

• Experience in both business and personal banking.

Whats in it for you

We thrive on challenges, growth, and working together to deliver trusted advice that helps clients thrive and communities prosper. We care about our people, potential, community impact, and mutual success.

• A comprehensive Total Rewards Program, including bonuses, flexible benefits, and competitive pay.
• Supportive leaders fostering your development through coaching and opportunities.
• The chance to make a meaningful and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Strong brand and financial stability supporting your goals.

Job Skills

Building Talent, Critical Thinking, Inspiring, Long-Term Planning

Additional Job Details

Address: 1159 ALLOY DR, THUNDER BAY

City: THUNDER BAY

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: [Date not specified]

Application Deadline: Applications accepted until 11:59 PM on the day prior to the deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe in an inclusive workplace with diverse perspectives, supporting performance, collaboration, innovation, and professional growth. We foster a respectful, belonging, and opportunity-driven environment for all.

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Required Experience: Manager

Key Skills: Copy Editing, Elevator, Law, Dns, Credit Operations

Experience: [Not specified]

Vacancy: 1