Branch Manager

Federal Signal Corporation; Innisfil; Hybrid; CAD 95,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Health and dental benefits

Vacation & personal days

Retirement savings plan

Job summary

Joe Johnson Equipment (JJE) is seeking a Branch Manager to lead the Parts & Service team and drive regional growth across Canada. You will set goals, manage daily operations, and nurture customer and supplier partnerships to achieve financial targets.

The role requires 4+ years of leadership in heavy equipment or related sectors, with strong P&L experience, and a focus on safety, efficiency, and teamwork. Ontario-based, with 5–10% travel, full-time.

Qualifications

• 4+ years of leadership experience in a Service, Parts, or Branch Manager role within heavy equipment, industrial, agricultural, or related industries.
• Proven ability to manage a P&L and consistently achieve business results.
• Experience building, leading, and developing high-performing teams and strong customer relationships.
• Strong business acumen with the ability to drive growth and implement effective plans.
• Proficient in MS Office and experienced with work order and inventory management systems.
• Excellent communication, customer service, and organizational skills.
• Demonstrated ability to manage resources, prioritize work and operate independently.
• Safety-focused with the ability to collaborate across teams and travel as required.

Responsibilities

• Lead, coach, and develop the Parts & Service team, including performance management and training
• Partner with HR to recruit, hire, and onboard new employees
• Set and track annual branch goals, monitoring sales, expenses, and inventory to meet financial targets
• Oversee daily operations, ensuring a safe, clean, and well-maintained facility
• Build strong relationships with customers and suppliers, resolving issues and ensuring satisfaction
• Drive business growth by identifying new opportunities within the region
• Manage inventory accuracy and collaborate with the Distribution Centre to maintain appropriate stock levels
• Review and approve invoices, quotes, and departmental expenses

Skills

Leadership experience

P&L management

Customer relationships

MS Office

Inventory management systems

Communication skills

Travel willingness

Education

Business Administration degree

Automotive Business Management

Technical discipline

Job description

About the Role

The Branch Manager provides leadership and strategic direction to branch employees, ensuring alignment with company goals and objectives. This role is responsible for driving strong business practices to achieve annual financial targets, overseeing daily parts and service operations, and delivering operational excellence. The Branch Manager also builds and maintains strong relationships with customers and key business partners across the region to support long-term growth and success.

What You’ll Do

• Lead, coach, and develop the Parts & Service team, including performance management and training
• Partner with HR to recruit, hire, and onboard new employees
• Set and track annual branch goals, monitoring sales, expenses, and inventory to meet financial targets
• Oversee daily operations, ensuring a safe, clean, and well-maintained facility
• Build strong relationships with customers and suppliers, resolving issues and ensuring satisfaction
• Drive business growth by identifying new opportunities within the region
• Manage inventory accuracy and collaborate with the Distribution Centre to maintain appropriate stock levels
• Review and approve invoices, quotes, and departmental expenses

Total Rewards:

• Competitive annual salary of $95,000-$115,000 based on experience, education, and qualifications.
• Annual Performance Review with Increase Opportunity
• Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
• Vacation & Paid Personal days
• Employer Matching Retirement Savings Plan
• Status: Full-time, Permanent
• Schedule - Monday-Friday - occasional extended hours may be required based on operational needs.
• Vacancy Type: Existing Vacancy
• Travel: Approximately 5%-10%, to customer locations and training events and other Company sites as required

What You Bring:

• 4+ years of leadership experience in a Service, Parts, or Branch Manager role within heavy equipment, industrial, agricultural, or related industries
• Proven ability to manage a P&L and consistently achieve business results
• Experience building, leading, and developing high-performing teams and strong customer relationships
• Strong business acumen with the ability to drive growth and implement effective plans
• Proficient in MS Office and experienced with work order and inventory management systems
• Excellent communication, customer service, and organizational skills
• Demonstrated ability to manage resources, prioritize work and operate independently
• Safety-focused with the ability to collaborate across teams and travel as required

Additional Requirements:

• Post-secondary diploma or degree in Business Administration, Automotive Business Management, a technical discipline, or a related field, or an equivalent combination of education and experience.
• Technical college education is considered an asset.
• Valid driver’s license and satisfactory abstract required for operational responsibilities
• Completion of a job-related background check in accordance with applicable laws
• Work is performed in combination of office, shop, yard, warehouse environments
• May include occasional lifting, walking in yard/shop environments, and outdoor work in varying weather conditions.

Who We Are:

Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks, refuse and recycling vehicles, street sweepers, and sewer inspection systems.

We are a proud subsidiary of Federal Signal Corporation.

Our Core Values

Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation, and Ambition

Accommodation is available throughout the recruitment process in accordance with applicable laws.