Branch Enhancement Engineer

CBRE Local UK; London; On-site; CAD 55,000 - 85,000; Full time

Job summary

CBRE Global Workplace Solutions in Canada is seeking a Branch Enhancement Engineer to uphold brand presentation and site excellence across John Lewis & Waitrose locations nationwide. You will lead on fabric and finish repairs, conduct site walks, coordinate with client representatives, and ensure health and safety standards are observed while delivering exceptional visitor experiences.

The role emphasizes meticulous attention to detail, effective communication, and use of digital reporting tools

Qualifications

• Proven experience in fabric maintenance or carpentry.
• Strong understanding of brand standards and site presentation.
• Excellent communication and client-relations skills.
• Willingness to work flexible hours for events or urgent needs.
• Proficient with digital reporting tools.
• Health and safety conscious and able to follow regulations.

Responsibilities

• Act as a site standards champion, maintaining brand-aligned premises.
• Conduct site walks and audits to ensure compliance with brand guidelines.
• Collaborate with client representatives to deliver on vision for site presentation.
• Lead on fabric and finish repairs (walls, floors, ceilings, fixtures).
• Ensure all customer-facing areas are immaculate and ready to impress.
• Own minor projects and upgrades that enhance environment and brand.
• Uphold health and safety standards.
• Utilize PDA to track progress and updates.
• Undertake minor project works.
• Perform tasks safely and per Health and Safety regulations.

Skills

Fabric maintenance

Carpentry

Brand standards

Communication

Health & safety

Digital reporting tools

Flexible hours

Tools

PDA

Job description

Company Profile

Why Join Us? This is more than a maintenance role-it's an opportunity to be the guardian of our client's brand and the first impression for every visitor. You'll play a visible, valued part in creating exceptional spaces that reflect world-class standards.

Job Title: Branch Enhancement Engineer

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Branch Enhancement Engineer to join the team located in John Lewis & Waitrose Partnership locations nationwide.

Role Overview

Join CBRE as a key ambassador for our client's brand and site excellence. In this enhanced role, you will ensure that every aspect of the client's environment reflects the highest standards of presentation, safety, and operational excellence-delivering a workplace that embodies the client's brand values and supports exceptional experiences for all visitors and staff.

Key Responsibilities

• Act as a site standards champion, proactively maintaining and enhancing all visible and functional aspects of the client's premises to meet and exceed brand expectations.
• Conduct regular site walks and audits to ensure all areas align with brand guidelines and show site standards, addressing any issues promptly.
• Collaborate closely with client representatives to understand and deliver on their vision for site presentation and operational excellence.
• Lead on fabric and finish repairs (walls, floors, ceilings, fixtures), ensuring all work is completed to showcase quality.
• Ensuring all customer facing areas are immaculate and ready to impress.
• Take ownership of minor projects and upgrades that enhance the client's environment and brand image.
• Uphold rigorous Health & Safety standards, acting as a role model for safe and professional conduct.
• Use digital tools to track, report, and communicate progress, ensuring transparency and accountability.

Role Summary

• Ensure maintenance tasks are completed within agreed timescales
• Liaise with Clients representatives with respect to maintenance & repair tasks
• Undertake site surveys & adhere to Method Statements & Risk Assessments for planned works
• Repairs floor and wall coverings
• Responsible for ceiling tile repairs and replacements
• Responsible for other building and installation works as required
• Accountable for all elements of show site standards and brand excellence
• Utilise PDA to complete works, key communications & updates
• Undertake minor projects works
• Ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations

In addition to the above duties you will be expected to undertake all reasonable tasks as directed by your line manager, including (not exhaustive), jet washing, decoration, pot hole repairs etc.

Experience & Skills

• Proven experience in fabric maintenance, carpentry, or similar roles within high-profile or customer-facing environments.
• Strong understanding of brand standards, site presentation, and the importance of first impressions.
• Excellent communication and client relationship skills.
• Proactive approach to compliance and health and safety standards
• Ability to work flexibly, including outside standard hours for events or urgent needs.
• Technologically literate and experience with digital reporting tools