Branch Assistant Wood Gundy Nanaimo

CIBC World Markets; Nanaimo; On-site; CAD 47,000 - 58,000; Full time

Job summary

A leading bank is looking for a Branch Assistant in Nanaimo to provide essential support to the team while ensuring efficient operational activities. This role involves engaging with high-net-worth clients, managing reception, and maintaining administrative processes. Ideal candidates will have a business degree and a strong commitment to customer service.

Benefits

Competitive salary

Employee share purchase plan

Wellbeing support

Social recognition program

Paid day off for personal growth

Qualifications

• Degree/diploma in business; CSC is an asset.
• Strong customer service orientation.
• Ability to engage clients and provide administrative support.

Responsibilities

• Provide ongoing support to branch manager and team.
• Manage reception area and ensure customer service excellence.
• Conduct administrative activities for branch management.

Skills

Analytical Thinking

Business Development

Customer Experience (CX)

Work Collaboratively

Education

Degree / diploma in business

CSC (Canadian Securities Course)

Job description

Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

CIBCs Wood Gundy team is the fullservice brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work youll be onsite fulltime Monday through Friday.

The salary range for this role is $47420..00 CAD Annually.

How youll succeed

Client engagement Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.

Relationship building Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.

Innovation Make an impact by assisting in problem solving and finding solution and often going above and beyond in assisting to find a resolution.

Administrative support Maintaining compliance standards in client dealings / client files. Conduct administrative activities and engage in administrative processes associated with branch management.

Who you are

You know that details matter. You notice things that others dont. Your critical thinking skills help to inform your decision making.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.

You love to learn. Youre passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You have a degree / diploma in business; CSC is an asset.

Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program

• an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit .

We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking Business Development Business Documentation Customer Experience (CX) Developing Proposals Investment Planning Investment Portfolios Marketing Activities Work Collaboratively

Key Skills

Customer Service,CAD,Construction Equipment,Adobe

Experience : years

Vacancy : 1

Monthly Salary Salary : 47420 - 57350

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