Branch Ambassador - Peterborough

Kawartha Credit Union; Peterborough; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking credit union as a Branch Ambassador in Peterborough! This permanent full-time role focuses on creating member loyalty and delivering exceptional service. You will assist members in person, electronically, or by phone, ensuring their banking needs are met with care. As part of a diverse and inclusive team, you'll contribute to a culture that values respect and accessibility. If you are passionate about helping others and want to grow in the financial services industry, this is the perfect opportunity for you!

Qualifications

• Excellent customer service and organizational skills are essential.
• Experience in customer service or banking is an asset.

Responsibilities

• Create member loyalty and provide excellent member service.
• Assist members with routine transactions and educate them on banking.

Skills

Customer Service Skills

Organizational Skills

Sales Skills

Education

High School Diploma or GED Equivalent

Job description

Branch Ambassador (Permanent Full-Time)
Location: Peterborough, ON
Hours: 40 hours per week, Monday to Saturday
Rate of Pay: Based on experience

Position Description

• Contribute to the success of the Credit Union by creating member loyalty and providing member service excellence
• Assist members and non-members in person, electronically or by telephone
• Direct members to an Advisor who can offer needs-based advice that will enhance their financial well-being
• Support members with routine transactions
• Educate members about our new branch design and new way of doing their banking
• Provide administrative support to lending and investment personnel

Qualifications

• High School Diploma or GED Equivalent
• Excellent customer service, organizational and sales skills
• Customer service or banking experience would be an asset

At Kawartha Credit Union, diversity and inclusion are reflected in our core values and highlighted in our care for others. We take pride in providing a workplace that appreciates difference and encourages respect. We are committed to providing a culture that is accessible and inclusive for both our members and employees. If you require accommodation during the recruitment and selection process, please let a member of our Human Resources team know.

If you are interested in pursuing a career in the financial services industry with a dedicated, enthusiastic team of professionals in a growing organization that supports an inclusive barrier-free recruitment and selection process, apply now!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other