Branch Administrator | Downtown Toronto

thyssenkrupp Elevator; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Join thyssenkrupp Elevator as an Administrative Support specialist, where you will play a critical role in ensuring smooth branch operations. You will handle customer inquiries, manage project files, and track personnel documentation in a dynamic, high-volume environment. Ideal candidates will possess strong organizational skills and a diploma in business or office administration, with a commitment to excellence in service delivery.

Qualifications

• Minimum of 2 years of relevant experience.
• Ability to work in high-volume work environment.
• Proficient in Microsoft Office Suite.

Responsibilities

• Perform administrative support for branch operations.
• Track and process field personnel hours and documentation.
• Manage project files and ensure compliance with policies.

Skills

Attention to detail

Communication

Multi-tasking

Conflict management

Organizational skills

Adaptability

Networking

Education

Diploma in Business or Office Administration

Tools

Microsoft Office

Oracle

Job description

TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient, and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

What we expect

Role Responsibilities

• Perform administrative support for branch operations, including responding to customer inquiries and redirecting them as needed.
• Track, update, and process field personnel hours, payroll, and related documentation to ensure accuracy.
• Maintain and manage project files, including opening, updating, closing, and ensuring proper tracking.
• Monitor and replenish office supplies and equipment.
• Record HR activities, support safety initiatives, and ensure compliance with policies and industry regulations.
• Maintain accurate data entry and filing (physical and digital).
• Track equipment rentals for accuracy.
• Request and track TSSA inspections.
• Provide requested paperwork for job starts as well as TSSA inspections.
• Process elevator turnover information and communicate updates to the service and maintenance teams.
• Communicate regularly with the head office and perform other duties as assigned.
• Other duties as assigned.

Who we are looking for

Role & Qualifications

• Diploma in Business or Office Administration.
• A minimum of 2 years of relevant experience.
• Attention to detail coupled with the ability to multi-task.
• Excellent communication skills paired with the inherent ability to prioritize and organize tasks.
• Proven ability to manage conflict, coupled with the ability to work collaboratively.
• Ability to adapt to change in a fast-paced, high-volume work environment.
• Resourceful, self-motivated, and able to network within the organization to determine best practices.
• Proficient in Microsoft Office : Word, Excel, PowerPoint, Oracle.
• The ability to travel and work within the Downtown & Greater Toronto Area as needed based on operational requirements.

Additional information

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status required by law.

Job details

• Experience level : Experienced professionals
• Type of contract : Permanent, Full Time
• Job field : General Administration and Services
• Job number : CA_ET_TKELEV00289
• Application deadline : As long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We look forward to receiving your application.

J-18808-Ljbffr

Create a job alert for this search