Branch Administrator

Sterling Crane Canada; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading industrial organization in Winnipeg seeks a motivated Branch Administrator to support operations. This on-site role involves managing administrative duties, ensuring billing accuracy, and facilitating customer service. Ideal candidates will have a high school diploma and 1-3 years of related experience. Strong skills in communication and Microsoft applications are essential. This is a full-time position with a commitment to teamwork and service excellence.

Qualifications

• 1-3 years of administrative experience in a related industry.
• Experience with unionized payroll or Fleet Cost & Care (FCC) preferred.
• Willingness to work additional hours as needed.

Responsibilities

• Act as Fleet Cost & Care (FCC) Facilitators within Branch Administrative processes.
• Oversee administrative processes for the Winnipeg region.
• Handle client invoicing and payment certifications.
• Manage events such as employee gatherings.

Skills

Customer service skills

Communication skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Prioritization

Active listening

Education

High School Diploma or equivalent

Tools

ERP systems

Job description

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Sterling Crane is looking for a motivated and detail-oriented Branch Administrator who will perform a wide range of business support activities required for efficient branch operations in accordance with Standard Operating Procedures and customer requirements. Key activities of this role include quote and order management, invoicing and customer account management, billing and labor hours processing, customer service and vendor management.

If you are ready to lift your career to new heights, please read and apply to the job posting below!

Job Type: Permanent full-time salaried position.

Location: On-site in branch, at 66 Matheson Parkway, Winnipeg, MB R5R 0E2.

Working Hours: 8:00 AM to 5:00 PM EST, Monday to Friday (40 hours/week).

Travel Requirement: Some travel may be required, as needed by business (i.e., vacation coverage, project work with extended hours, etc.).

Reporting to the Branch Manager, the Branch Administrator:

• Act as Fleet Cost & Care (FCC) Facilitators within Branch Administrative processes.
• Oversee Administrative processes for the Winnipeg region related to time entry, union collective agreement clauses, onboarding/offboarding, accounting duties including month-end reconciliation.
• Handle client invoicing, including third-party portal billing, daily costing reporting, payment certifications, and aging receivables management.
• Process supplier payables and ensure recharges are completed.
• Assist in onboarding and offboarding employees and temporary workers, including training setup, hardware/software requests, safety orientations, and review of employee handbooks.
• Arrange hotels and travel for hourly workers.
• Manage events such as employee gatherings, venue bookings, and catering.
• Serve as the first point of contact for customer service, handling calls, shipments, mail, and courier coordination.
• Create and supply reports to management as needed.
• Conduct document control, audits, and other administrative tasks as required.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of administrative experience in a related industry.
• Experience with unionized payroll, Fleet Cost & Care (FCC), or other ERP systems preferred.
• Strong customer service skills, with the ability to communicate effectively under pressure.
• Willingness to work additional hours as needed.
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
• Effective prioritization and communication skills across departments.
• Excellent active listening skills and the ability to engage in various modes of communication.
• Ability to manage multiple tasks and develop efficient plans to complete them.

CLOSING DATE: September 15th, 2025.

IMPORTANT:

• As a security-sensitive position, passing pre-employment testing, including criminal background checks, is required.

• Only shortlisted candidates will be contacted.