BQA II

Scotiabank; Toronto; On-site; CAD 25,000 - 34,000; Full time

Benefits offered by this job

Mentorship program

Hybrid work arrangement

Professional training

Job summary

Scotiabank is seeking an enthusiastic intern to join our team as a BQA II in Toronto, with a focus on business analysis and requirements delivery. You will work across departments to understand needs, define user stories, and explore AI-enabled approaches to drive efficiency.

You will participate in workshops, document outcomes, and support testing cycles while contributing to continuous improvement in a dynamic payments technology environment.

Qualifications

• Strong analytical and problem-solving abilities with attention to detail.
• Interest in AI tools, automation and new technologies to improve project delivery.
• Familiarity with Agile methodology and tools like Jira/Confluence.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Analyze, document, and validate business requirements.
• Support workshops and sessions with cross-functional teams.
• Collaborate with stakeholders and tech teams to align objectives.
• Create user stories and functional specifications.
• Research innovative solutions, including AI, to streamline delivery.
• Identify opportunities for automation and efficiency in requirements management and testing.
• Assist in gap analyses and impact assessments for system enhancements.
• Participate in testing cycles and document results.
• Maintain documentation in Jira, Confluence, and MS Office.

Skills

Analytical thinking

Problem solving

Quick learner

Process mapping

AI tools interest

Communication

Agile tools

MS Office

Multitasking

Payments knowledge

Tools

Jira

Confluence

MS Office

Job description

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Title: BQA II

Requisition ID: 269945

Join our team!

Would you like to complete your internship with an organization that has been in the market for more than 35 years, dedicated to improving our customers’ financial well-being through comprehensive and innovative solutions?

Scotiabank continues to be an industry leader for Paymentstechnology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community.

The Role

We are looking for an enthusiastic individual to innovate and collaborate on the value‑driven goals in delivering customer value. You will engage in a fast‑paced and challenging environment, with opportunities to build new relationships and learn how you can make an impact in the competitive, trillion‑dollar, Payments industry. You will be exposed to a wide range of businesses both internally and externally, then leveraging Scotiabank’s strong technology base, build and develop on strategic, forward‑looking infrastructure.

Is this role right for you?

Day‑to‑Day

• Perform the analysis, documentation, and validation of business requirements ensuring all the decisions and requirements changes are properly captured.
• Support workshops and working sessions with cross‑functional teams to capture requirements and identify opportunities for process improvements.
• Collaborate with business stakeholders and technology teams to ensure clarity and alignment on project objectives.
• Contribute to creating user stories and functional specifications based on business needs.
• Research and propose innovative solutions, including leveraging AI tools and emerging technologies, to streamline and optimize project delivery.
• Identify opportunities for automation and efficiency improvements in requirements management and testing activities.
• Assist in performing gap analysis and impact assessments for system enhancements.
• Participate in testing cycles (functional, regression, and user acceptance) and help document results.
• Monitor post‑implementation performance and support issue resolution.
• Maintain documentation in tools like Jira, Confluence, and MS Office, ensuring accuracy and accessibility.
• Stay informed about industry trends, payment standards, and innovative technologies to bring fresh ideas to the team.
• Contribute to a collaborative, inclusive, and high‑performance work environment.
• Ability to come to office 3 times a week.

Do you have the skills that will enable you to succeed in this role?

• Strong analytical and problem‑solving skills with attention to detail.
• Ability to learn quickly and adapt in a fast‑paced environment.
• Basic understanding of business process mapping and requirements documentation.
• Interest and curiosity in AI tools, automation and innovative technologies for improving project delivery.
• Effective communication skills to work with both technical and business stakeholders.
• Familiarity with Agile methodology and tools like Jira/Confluence.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to manage multiple priorities and meet deadlines.
• Payments domain knowledge or experience in banking/financial services is an asset but not required.
• A proactive mindset with a drive for continuous improvement and innovation.

What's in it for you?

• Inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
• You’ll work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
• We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
• Dress codes don't apply here: being comfortable and performance does
• Access to thousands of online and in‑person courses so you can hone your current skills, or learn new ones
• A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more
• We are an international, modern, and digital bank.
• Work‑life balance matters to us — we are the first bank in Chile to reduce the workweek to 39 hours!
• Continuous learning and development — participate in projects, conferences, and events that help you build new skills and gain relevant knowledge.
• We are diverse and inclusive.
• At Scotiabank, inclusion is part of the way we do business.
• This opportunity is open in accordance with Law 21.015. If you require any reasonable accommodation to participate in the recruitment process, please let us know.

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