Boutique Team Leader

Nestlé Nespresso SA; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading coffee brand is seeking a full-time Boutique Team Leader in Burnaby. You will be responsible for brand ambassador duties, operational excellence, and driving sales targets. The ideal candidate has 2-3 years of retail sales and team leadership experience. This role offers competitive pay of $22/hour, annual bonuses, and comprehensive benefits including health and dental coverage, all in a diverse and inclusive environment.

Benefits

Competitive wage ($22/h)

Annual Bonus

Health, dental, and massage benefits

Lifestyle Spending Account

Free coffee machine and monthly Nespresso credit

Exclusive discounts and training opportunities

Qualifications

• 2-3 years sales and team leadership experience in retail.
• Effective time management skills.
• Understanding and driving KPIs.

Responsibilities

• Debriefing team on objectives.
• Analyzing KPIs and coaching team members.
• Creating positive brand experiences.

Skills

Passion for coffee and sustainability

Sales experience

Team leadership

Proficiency in Microsoft Office

Analytical skills

Tools

Inventory software

Job description

Join to apply for the Boutique Team Leader role at Nestlé Nespresso SA

3 days ago Be among the first 25 applicants

Reimagine What Coffee Can Be...

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good, shaping lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and communities, we ensure every customer has the best experience.

Our core behaviors:

• Inspire, Care, Act, and Innovate — reflecting who we are and how we interact.

Join the Nespresso team and reimagine coffee and your potential. Grow as individuals, teams, and organization.

Why choose us:

• Competitive wage ($22/h) + Annual Bonus
• Benefits including health, dental, massage, pension, mental health, Gender Affirmation, and Health Spending Account
• Lifestyle Spending Account
• Free coffee machine + Monthly Nespresso credit
• Exclusive discounts, training, growth opportunities, and more

Position Summary:

Seeking a full-time Team Leader for our Southgate Boutique, responsible for brand ambassador duties, operational excellence, customer experience, and sales targets.

A day in the life:

• Debriefing team on objectives
• Analyzing KPIs and coaching
• Effective communication with team and management
• Creating positive brand experiences
• Balancing administrative and customer service tasks

Success factors:

• Passion for coffee and sustainability
• 2-3 years sales and team leadership in retail
• Proficiency in Microsoft Office and inventory software
• Understanding and driving KPIs
• Effective time management and analytical skills

Nespresso values diversity and inclusion. Candidates will be considered as they apply. Nespresso Canada, a division of Nestlé Canada.

This job is active and accepting applications.