Boutique Hotel General Manager - Hotel

JRoss Recruiters; Vancouver; On-site; CAD 100,000 - 120,000; Full time

Job summary

Join JRoss Recruiters as a General Manager for a boutique hotel in Vancouver, where you will lead daily operations focused on guest service and financial success. This role involves empowering your team to deliver an exceptional hospitality experience while preserving the hotel's unique character. If you have a passion for heritage properties and are ready to shape memorable guest experiences, we want to hear from you.

Benefits

Annual bonus potential tied to property performance

Comprehensive benefits package

Qualifications

• Experience as General Manager or Assistant General Manager in boutique or independent hotels.
• Strong financial acumen with a history of driving occupancy.
• Hands-on leadership approach with a focus on service excellence.

Responsibilities

• Oversee daily hotel operations with a guest-first mindset.
• Manage financial performance, budgets, and cost control.
• Collaborate on renovations ensuring hotel identity is preserved.

Skills

Financial Management

Leadership

Guest Relations

Team Building

Tools

Property Management Systems (PMS)

Revenue Management Tools

Job description

Lead daily operations with a guest-first mindset and a deep commitment to personalized service.

Build a strong, empowered team that delivers genuine hospitality and memorable experiences.

Oversee financial performance, budgeting, and cost control to ensure sustainable success.

Preserve and enhance the unique character of the hotel, maintaining high standards of quality, design, and care.

Collaborate with ownership on renovation projects and property enhancements, ensuring updates remain true to the hotel’s identity.

Cultivate strong community ties and uphold the hotel’s reputation as a local treasure.

Respond thoughtfully to guest feedback, ensuring every visitor feels heard and valued.

Requirements

Previous experience leading boutique or independent hotel operations, preferably as a General Manager or Assistant General Manager.

Strong financial and revenue management acumen, with a track record of driving occupancy and optimizing rate strategies.

Hands-on leadership style with a natural ability to build strong, service-oriented teams.

An authentic love for heritage properties, storytelling, thoughtful design, and building meaningful guest connections.

A willingness to jump in where needed — from the front desk to a room walkthrough — with warmth and energy.

Experience with property management systems (PMS) and revenue management tools.

Knowledge of Vancouver’s hospitality market is a plus.

Corporate Culture

Salary between $100,000–$120,000+, based on experience

Annual bonus potential tied to property performance

Benefits package

A chance to lead an iconic, ever-evolving property where no two days — or guest stories — are the same

If you believe hospitality is about creating timeless moments and lasting memories — and you’re excited to help shape the future of a landmark hotel — we’d love to meet you.

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