Boutique Hotel General Manager - Hotel

JRoss Recruiters; British Columbia; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading hospitality firm in British Columbia seeks a General Manager to drive operational performance and guest satisfaction. Responsibilities include managing full P&L, developing teams, and implementing strategies for profitability. Ideal candidates will have a strong background in hospitality and proven leadership skills, with experience in independent or boutique hotels preferred.

Qualifications

• Proven track record as a General Manager or senior hospitality leader with full P&L accountability.
• Strong background in both rooms and food & beverage operations.
• Experience in independent or boutique hotels preferred.
• Entrepreneurial approach to problem-solving, growth, and guest engagement.
• Skilled in team leadership, communication, and cross-functional collaboration.
• Financially literate, data-driven, and comfortable making decisions in a fast-paced environment.

Responsibilities

• Lead and inspire departments with a clear vision and strong communication.
• Manage full P&L and drive operational performance across various functions.
• Build and implement strategies to enhance profitability and guest satisfaction.
• Champion a culture of excellence and team development.
• Oversee budgeting, forecasting, and cost control.
• Partner with ownership to shape long-term strategy.

Skills

Leadership

Communication

Operational performance management

Financial literacy

Problem-solving

Team development

Job description

Description

Lead and inspire all departments with a clear vision, strong communication, and a focus on accountability.

Manage full P&L and drive operational performance across rooms, food & beverage, sales, marketing, and guest services.

Build and implement strategies to increase profitability, guest satisfaction, and brand awareness.

Champion a culture of excellence, training, and team development across all levels of the organization.

Oversee budgeting, forecasting, cost control, and reporting while identifying growth opportunities and managing risk.

Partner with ownership to shape long-term strategy and elevate the property's market positioning.

Requirements

Proven track record as a General Manager or senior hospitality leader with full P&L accountability.

Strong background in both rooms and food & beverage operations.

Experience in independent or boutique hotels preferred.

Entrepreneurial approach to problem-solving, growth, and guest engagement.

Skilled in team leadership, communication, and cross-functional collaboration.

Financially literate, data-driven, and comfortable making decisions in a fast-paced environment.

Familiarity with Vancouver Island tourism, resort markets, and / or destination properties is a strong asset.

Corporate Culture

This is more than a hotel - it’s a story, a community, and an opportunity to shape something truly special. With committed ownership and a beloved brand, you’ll have the autonomy and support to make a lasting impact in one of Canada’s most beautiful settings.