Booking & Scheduling Clerk Heart Health - (213856)

Island Health; Victoria; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in healthcare seeks a dedicated individual to manage patient scheduling and booking requests. This role is crucial in ensuring that patient and staff safety remains a priority. The successful candidate will be responsible for processing appointment requests, determining priority based on patient information, and collaborating with various departments to resolve scheduling conflicts. If you possess strong communication skills, a keen understanding of medical terminology, and a passion for patient care, this opportunity is perfect for you to contribute to a vital healthcare service.

Qualifications

• Grade 12 education and two years' recent related experience.
• Combination of education, training, and experience is acceptable.

Responsibilities

• Processes booking requests for diagnostic and medical treatment procedures.
• Schedules patients using electronic scheduling applications.
• Prepares patient charts in accordance with established procedures.

Skills

Knowledge of medical terminology

Keyboarding at 45 wpm

Effective communication

Interpersonal skills

Organizational skills

Ability to operate related equipment

Education

Grade 12

Two years' recent related experience

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, receives and processes booking requests for diagnostic and medical treatment procedures. Determines appointment priority and schedules patients using appropriate electronic scheduling application. Works closely with Physician / Surgeon Offices, and partner departments to identify and address any scheduling conflicts. Ensures all required documentation is provided and prepares patient charts in accordance with established procedures and guidelines.

Schedules appointments and booking times, determining priority by reviewing and evaluating patient information such as patient history, test results and pertinent reports, in consultation with other modalities and departments.

QUALIFICATIONS: Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

https://jd.viha.ca/JD3904.pdf