Booking Coordinator

CNIB Deafblind Community Services; Ottawa; On-site; Part time

Job summary

CNIB Deafblind Community Services is seeking a passionate individual for the role of Booking Coordinator. This part-time position entails coordinating services for DeafBlind individuals and performing various administrative tasks. Applicants should possess fluency in ASL, knowledge of deaf culture, and relevant educational qualifications, with a focus on making a difference in the community.

Qualifications

• Minimum 3 years related experience.
• Proficient user of Microsoft Office and database environments.

Responsibilities

• Schedules and coordinates Intervention Services for DeafBlind individuals.
• Performs administrative duties including service tracking, benchmarking, report writing.
• Liaises with volunteers, community agencies, and educational facilities.

Skills

Fluent expressive and receptive ASL skills

Knowledge of deaf culture

Decision-making and judgement

Organizational skills

Ability to work under pressure

Education

Post Secondary Education in Intervention / Interpreter field

Graduate of a recognized secretarial business college program

Tools

Microsoft Office

Microsoft Outlook

Video conferencing tools

Job description

Position Status : Part-Time, Permanent (21 hours per week, Mon to Fri, mornings)

Reports to : Manager, Deafblind Community Services

Rate : $23.12 / hour

Life is a journey full of challenges, dreams, adventure, and fun. At CNIB Deafblind Community Services (DBCS), we believe life for people who are Deafblind should be no different.

DBCS continues to be one of Canada's leading providers of specialized support and emergency services for people who are Deafblind. Our services enable people who are Deafblind to maximize their independence and engagement with the world around them.

We're looking to develop our team with passionate individuals who are interested in making a difference in the lives of others. If that sounds like you, talk to us today about this rewarding career opportunity.

What you'll do for CNIB Deafblind Community Services

In covering a broad range of duties, the Booking Coordinator performs moderately complex administrative work. The position entails, but is not limited to the following general responsibilities :

• Schedules and coordinates Intervention Services for DeafBlind individuals
• Assists Manager, DeafBlind Community Services with the allocation of resources
• Performs administrative duties including, but not limited to service tracking, benchmarking, report writing, note taking, etc.
• Performs administrative duties for the Regional Management Team
• Prepares correspondence, mailings and filing
• Assists with preparation and participates in community and in-house presentations pertaining to DeafBlind Services
• Attends internal and external meetings
• Other duties as required

Relationships

• Liaises with volunteers, community agencies, educational facilities and clients
• Participates in team meetings and other regional activities.
• Works independently and collaboratively with the DBS and regional team
• Participates in committees and team meetings as required

Problem Solving / Time Frame of Impact

• This position requires the individual to think on their feet to resolve routine or difficult problems encountered.

Decision Autonomy

• This position will follow standard DBCS procedures
• Consults with Manager, Deafblind Community Services on a regular basis

Leadership

• The ability to function with limited supervision when required.
• Maintains a positive attitude focused on total company success.

Requirements

Who you are :

• Fluent expressive and receptive ASL (American Sign Language) skills, two hand manual, signed English and tactile sign language.
• In depth knowledge of implications faced by people who are Deafblind
• Strong knowledge of deaf culture
• Proficient user of Microsoft Office including work processing and experience working in a database environment including queries
• Proficient user of Microsoft Outlook, Skype, Office Communicator, and Video conferencing
• Ability to work under pressure
• Demonstrated decision-making and judgement
• Mature with a professional attitude and solid team player
• Self directed, organized, and attention to detail
• Ability to work with strict deadlines

We want to hear from you if you have :

• Post Secondary Education in Intervention / Interpreter field, graduate of a recognized secretarial business college program, or equivalent job related experience
• Minimum 3 years related experience

How to Apply

Contact : Sally Teng, Coordinator, People Engagement & Operations

CNIB Deafblind Community Services is committed to Employment Equity and Diversity based on merit, transparency, accessibility, and inclusion ensuring that all candidates are given a fair opportunity. We will provide accommodation, accessible formats and communication supports at every stage of the recruitment and selection process upon request.

Please note :

We thank all applicants for their interest in CNIB Deafblind Community Services, however, only those selected for an interview will be contacted. While we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.