Booking Clerk - Medical Imaging, FT (J1224-0301)

CGI Njoyn; Old Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Booking Clerk for its Medical Imaging department. This full-time role involves scheduling patient appointments, managing communications, and ensuring a smooth patient experience in a fast-paced environment. As part of a dynamic team, you will contribute to the hospital's mission of providing exceptional patient care. If you thrive in a collaborative setting and are passionate about making a difference in healthcare, this opportunity could be perfect for you. Join a leading hospital that values innovation, learning, and community service.

Benefits

Competitive total compensation package

Benefits

Pension plan

Vacation

Qualifications

• Minimum one year experience in an office environment, preferably in Medical Imaging.
• Bilingualism in French/English is an asset.

Responsibilities

• Book patient appointments and register patients for Medical Imaging.
• Communicate effectively with staff and manage multiple phone lines.
• Ensure accurate data entry and maintain patient information.

Skills

Effective communication skills

Data entry skills

Medical terminology knowledge

Ability to work independently

Team collaboration

Prioritization skills

Bilingualism (French/English)

Education

OSSD or equivalent

Tools

Cerner registration

Cerner scheduling

Microsoft Word

Job description

Booking Clerk - Medical Imaging, FT (J1224-0301)

Job Number: J1224-0301

Job Title: Booking Clerk - Medical Imaging, FT (J1224-0301)

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research, and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first-generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.

Position Summary

Booking Clerk, Diagnostic Imaging:
Your goal in this position is to book patient appointments, register patients for Medical Imaging in a confidential, sensitive, and professional manner. You will be responsible for report distribution, monitor transmissions, copying media, collecting payment, and updating physician and patient information. You have effective written and spoken communication skills and communicate effectively with colleagues, staff, volunteers, and families. You’re able to work independently and as a team and embrace the challenge of prioritizing work demands in a fast-paced and stressful environment. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners, patients, and families.

On a practical level, you will

• Record all requests for bookings and assign times where applicable
• Ensure all relevant information regarding bookings is obtained
• Communicate effectively with appropriate areas regarding bookings and the transporting of patients
• Direct patients to change areas and instruct patients of any immediate preparation needed (i.e., oral contrast, water intake, etc.) and notify appropriate staff members once the patient is properly prepared for the exam
• Prioritize numerous telephone lines from units and/or outside physician inquiries
• Be responsible for the preparation and distribution of daily lists as required, ensure efficient fax transmissions of medical health records are completed including troubleshooting and distribution of reports by fax in physicians' mailboxes
• Greet patients in a professional and pleasant manner upon registration to the hospital in order to collect and document relevant information
• Update patient information as necessary
• Have accurate data entry and typing skills (minimum 45 w.p.m.)
• Have working knowledge and experience with Cerner registration, Cerner scheduling, and Microsoft Word
• Have knowledge of Medical terminology
• Perform other duties as required

Qualifications

• OSSD or equivalent
• Working knowledge and experience with Cerner registration, Cerner scheduling, and Microsoft Word, preferred
• Minimum of one year experience in an office environment – preferably in a Department of Medical Imaging
• Bilingualism in French/English an asset

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full-Time Regular position, with 8-hour shifts, days, evenings, and night shifts, including weekends in the Diagnostic Imaging Unit. This position is for all sites. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca
#INDO

How to Apply

Think you're the right person for the job? Here's your first chance to show us why:

• Ensure to meet the deadline - only applications received by the closing date will be considered.
• We will review all applications and will contact those selected for an interview.

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.