Booking Clerk, Medical Imaging - BC Cancer - Vancouver

BC Cancer; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A forward-thinking healthcare organization is seeking a dedicated Booking Clerk for Medical Imaging. In this vital role, you will manage scheduling and booking functions for patient appointments, ensuring seamless coordination between patients and medical staff. Your multi-tasking abilities will be essential as you navigate the complexities of appointment management, maintain patient records, and support the delivery of exceptional care. This position offers a chance to contribute to an essential service while enjoying a flexible work environment and opportunities for personal growth. If you are passionate about patient care and thrive in a dynamic setting, this position is perfect for you.

Benefits

Comprehensive Benefits Package

Professional Development Opportunities

Generous Vacation Entitlement

Annual Statutory Holidays

Remote Work Friendly

Qualifications

• Grade 12 and two years of related experience or equivalent.
• Knowledge of medical terminology and ability to communicate effectively.

Responsibilities

• Schedule and book patient appointments in Radiology.
• Maintain requisitions and provide patient waiting list information.

Skills

Effective Communication

Organizational Skills

Keyboarding (40 wpm)

Medical Terminology Knowledge

Ability to Handle Patient Information

Education

Grade 12

Two years' recent related experience

Tools

Computerized Patient Database

Manual Booking Systems

Job description

Booking Clerk, Medical Imaging
BC Cancer
Vancouver, BC

The Booking Clerk, Medical Imaging reports to the Clerical Supervisor or designate and performs scheduling and booking functions for a variety of patient appointments for designated areas within Radiology. The role applies multi-tasking skills when performing scheduling, reception and booking functions. The Booking Clerk performs duties that include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. The role prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. The Booking Clerk acts as receptionist and practices in accordance with the standards of professional practice to support the delivery of patient care and ensure client/family needs are met above all other concerns.

What you'll do

1. Schedule and book inpatient/outpatient/daycare appointments in accordance with established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions, contacting patients, units/physician offices to confirm appointments and relay instructions. Follow up with referring physician(s) for requisitions not yet received, adjust schedules and make alternate arrangements for appointment cancellations or changes in facility operations.
2. Arrange daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist's schedule.
3. Pre-register daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files.
4. Locate relevant patient information such as images/films and consultation histories by communicating with physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded.
5. Enter booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information.
6. Register patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system.
7. Maintain requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order.
8. Provide patient waiting list information to supervisor by recording number of appointments scheduled for various procedures and forwarding information for departmental reporting purposes.

What you bring

Qualifications:

1. Grade 12, two years' recent related experience or an equivalent combination of education, training and experience.
2. Demonstrate comprehensive knowledge of the impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts.
3. Knowledge and understanding of legislative obligations and provincial commitments within BC Cancer contexts.

Core Competencies:

1. Understanding of Indigenous-specific racism and the broader systemic racism in health care.
2. Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples.

You have:

1. Ability to keyboard at 40 wpm.
2. Knowledge of medical terminology.
3. Ability to communicate effectively both verbally and in writing.
4. Ability to deal with others effectively.
5. Physical ability to carry out the duties of the position.
6. Ability to organize work.
7. Ability to operate related equipment.
8. Commitment to personal learning regarding Indigenous-specific racism.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. We offer health, wellness, and development programs to support you.

1. Join one of BC's largest employers with opportunities for growth and recognition.
2. Access to professional development opportunities through in-house training programs.
3. Enjoy a comprehensive benefits package.
4. Annual statutory holidays with generous vacation entitlement.
5. PHSA is a remote work friendly employer.

Job Type: Regular, Part-Time (0.40 FTE)
Wage: $27.10 per hour
Location: 600 West 10th Avenue, Vancouver, V5Z 4E6
Applications will be accepted until position is filled.
Hours of Work: Thursday - Friday; 1400 - 2200
Requisitions Number: 182074E
What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services to provide equitable and cost-effective health care.

PHSA is committed to anti-racism and equity in our hiring and employment practices.

Attention current employees of PHSA:

You must apply via your internal profile at http://internaljobs.phsa.ca.