Body shop production Manager

Kaizen Automotive Group; Calgary; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Dental & Extended Health Coverage

Company Pension

Paid Time Off

Life & Disability Insurance

Employee & Family Assistance Programs

Vehicle Purchase & Service Discounts

Paid Professional Development

Company-Wide Appreciation Events

Job summary

CARSTAR Sunridge in Calgary, Alberta, part of Kaizen Automotive Group, seeks a Body Shop Production Manager to oversee daily production, coordinate technicians and estimators, and drive continuous improvement. You will ensure quality, safety, and profitability while meeting production schedules in a fast-paced environment.

The role requires 3–5 years in collision repair or body shop operations, strong leadership, and proficiency with collision management software.

Qualifications

• 3–5 years of experience in collision repair or body shop operations.
• Knowledge of collision repair processes and workflow management.
• Experience leading teams in fast-paced production environments.
• Proficiency with collision management software and estimating platforms.
• Strong organization, planning, and communication skills.
• Valid driver's license with satisfactory driving record.

Responsibilities

• Manage daily body shop production for efficient vehicle flow.
• Develop and maintain production schedules based on skills/workload.
• Monitor progress and address bottlenecks or quality issues.
• Coordinate with estimators, parts, insurers, and technicians.
• Conduct regular status reviews and production meetings.
• Ensure compliance with OEM procedures, safety regs, and standards.
• Monitor productivity, cycle time, gross profit, and KPIs.
• Support quality control inspections before delivery.
• Assist with coaching, training and workforce planning.
• Maintain safe, organized work environment and drive CI.
• Address customer concerns about timelines when required.
• Collaborate with Body Shop Manager to meet objectives.

Skills

Team leadership

Production planning

Collision repair

Workshop safety

Communication

Problem solving

Driver's license

Tools

Collision management software

Estimating platforms

Job description

Brand Statement

Rev Up Your Career at CARSTAR Sunridge in Calgary, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, CARSTAR Sunridgeembraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At CARSTAR Sunridge, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, CARSTAR Sunridgeis proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued.Full‑Time employees enjoy a robust benefits package, including:

• Competitive Compensation
• Dental & Extended Health Coverage
• Company Pension
• Paid Time Off
• Life & Disability Insurance
• Employee & Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development
• Company‑Wide Appreciation Events
• And SO MUCH MORE!

Overview

The Body Shop Production Manager is responsible for overseeing the daily production operations of the collision repair facility, ensuring vehicles move efficiently through the repair process while meeting company standards for quality, safety, customer satisfaction, and profitability. This role coordinates technicians, estimators, parts personnel, and vendors to optimize workflow, maintain production schedules, and achieve key performance targets.

Key Responsibilities

• Manage daily production activities within the body shop to ensure efficient vehicle flow and timely completion of repairs.
• Develop and maintain production schedules, assigning work based on technician skill levels, workload, and repair requirements.
• Monitor repair progress and proactively address bottlenecks, delays, or quality concerns.
• Coordinate with estimators, parts departments, insurance partners, and technicians to ensure repairs are completed accurately and efficiently.
• Conduct regular repair status reviews and production meetings with staff.
• Ensure compliance with OEM procedures, company policies, safety regulations, and industry standards.
• Monitor productivity, cycle time, gross profit, and other key performance indicators.
• Support quality control inspections and ensure all completed repairs meet company standards before vehicle delivery.
• Assist with employee coaching, training, performance development, and workforce planning.
• Maintain a safe and organized work environment and promote a culture of continuous improvement.
• Address customer concerns related to repair timelines or production issues when required.
• Collaborate with the Body Shop Manager to achieve operational and financial objectives.

Qualifications

• Minimum 3-5 years of experience in collision repair, body shop operations, or automotive production management.
• Strong understanding of collision repair processes, automotive refinishing, structural repairs, and workflow management
• Experience leading and motivating teams within a fast-paced production environment.
• Proficiency with collision management software and estimating platforms.
• Strong organizational, planning, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities and meet deadlines.
• Valid driver's license with a satisfactory driving record.

INDCFO