Bistro Team Leader (Food Services Supervisor)

naturesfaremarkets; Vernon; On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Wage range $22.00–$23.25/hr

Flexible Benefits

Up to 25% store discount

Education allowance

Free swag

Team laughter and positive atmosphere

Job summary

Nature's Fare Markets is seeking a Bistro Team Leader to supervise daily operations in the Bistro, champion our service standards, and promote organic, local food values. You will guide staff, ensure smooth communication with the Bistro Manager, and help uphold quality and guest experience across the department.

The role emphasizes leadership in a fast-paced retail environment with emphasis on customer service, teamwork, and operational excellence while supporting the schedule and store hours.

Qualifications

• Strong interpersonal and customer service skills
• Ability to set and maintain department standards
• Motivation to train and lead staff
• Comfort with merchandising and inventory management

Responsibilities

• Assist Bistro Manager with daily priorities and effective communication
• Coach team members to drive selling and promotion
• Ensure operational standards and customer service excellence
• Train and promote customer service expectations
• Create and use checklists to manage tasks
• Support production of in-store prepared items

Skills

Leadership

Customer service

Problem solving

Organizational skills

Fast-paced environment

Education

Food Safe Certification

Job description

BISTRO Team Leader(FOOD SERVICE)

The Bistro Team Leaderis responsible for helping lead the team through living and promoting our five Core Values as well as maintaining the day-to-day operations within the department.

In our Bistro, we are passionately creating delicious food made with carefully chosen organic, local sustainable ingredients: fresh produce, ethically raised and grass-fed meat and dairy, and products without additives or preservatives. Our customers love our fresh juices and smoothies, gourmet sandwiches and wraps, salads, hearty soups, entrées, and an array of baked goods. And, of course, we offer tasty options for a variety of food preferences including vegan, vegetarian, gluten-free and paleo diets.

PERKS:

• Wage range: $22.00 - 23.25/hr
• Flexible Benefits
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

***The successful candidate will be scheduled 40 hours per week, and must be available to work AM/PM - as early as 6am, weekdays and weekends - evenings and weekends will be key.***

Regular Store Hours

• Mon – Sat 8:00am – 7:00pm;
• Sun 9:00am – 7:00pm

WHAT WE ARE LOOKING FOR:

• A passion for organic food and natural medicine and love of the retail and grocery industry
• Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Bistro department
• Strong problem solving, and decision-making skills
• An eye for merchandising and the ability to assist in managing inventory
• Motivated by fast-paced environment
• Ability and desire to lead by example and create a positive, supportive working environment
• Desire to motivate and train team members
• Minimum of 1years’ experience in a supervisor role
• Previous food service or restaurant experience considered an asset
• Food Safe Certified
• Strong organizational skills
• Able to delegate and direct the work of others while working as a team

WHAT YOU’LL BE DOING:

• Working with the Bistro Manager to ensure effective communication throughout the day on department priorities
• Set daily priorities and pace for the team
• Coaches team members and helps drives selling and promotion within the department throughout the day
• Support the Bistro Manager by actively working to meet operational standards
• Train and promote the standard of Customer Service expected by all bistro employees
• Checklists are your jam! You create and complete them with ease with the assistance of the department team members
• Facilitates production of in-store prepared items
• Provides regular coaching and guidance
• Adopts and encourages a positive environment
• Assistswith recording, monitoring, and reporting spillage

Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.

Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.