Biomedical Equipment Technician

Christie InnoMed Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading medical imaging company in Toronto is seeking a Biomedical Technician to support and maintain medical devices. The ideal candidate has an Associate's degree in Biomedical Engineering and 2 years of experience in clinical engineering. Responsibilities include technical repairs, customer relations, and compliance with regulatory standards. This is an opportunity to work in a dynamic environment providing essential services to healthcare institutions.

Benefits

Equal opportunity employment

Accommodation for applicants with accessibility needs

Qualifications

• 2 years’ experience in a hospital clinical engineering department preferred.
• Technical certification such as A+, CBET, CRES, CLES, or CCE is a plus.
• Ability to obtain Biomedical Equipment Technician certification required.

Responsibilities

• Perform repairs and planned maintenance on biomedical instruments.
• Manage inventory of shop supplies and work orders.
• Build and maintain relationships with customers.

Skills

Technical troubleshooting

Customer relationship management

Time management

Communication skills

Education

Associates degree in Biomedical Engineering

Bachelor degree preferred

Tools

Microsoft 365 applications

CMMS systems

Job description

At the service of medical imaging since 1954, Christie Innomed develops, distributes, integrates and supports innovative solutions and products that improve the performance of healthcare institutions in Canada in medical imaging and health IT solutions.

Christie Innomed is today a leader in imaging and medical informatics, with more than 250 specialists serving more than 1,500 hospitals and clinics across Canada.

Summary

Perform a variety of routine and complex tasks associated with the installation, service and calibration of therapeutic, diagnostic or life-sustaining biomedical instruments. This position performs and manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, and takes direction from the RSM or dedicated site manager. The position also ensures that our services are in compliance with regulatory standards.

Key Responsibilities

Technical Knowledge and Customer Service

• Apply knowledge and experience of technology and / or equipment to repair and maintain devices.
• Create and maintain customer relationships and expectations.
• Ability to travel to other customer sites periodically, when needed.
• Perform repairs and planned maintenance on a daily basis.

Key Performance Measures

Take direction from RSM or dedicated site manager.

Answer questions and meet with others to discern the root cause of technological / process problems.

Manage inventory of shop supplies.

Manage day-to-day operations and ensure open work orders are prioritized and that PM inspections are documented.

Account Management and Development

Build and maintain relationships with customers by employing interpersonal and conflict management skills.

Effectively collaborate with customers and vendors to develop win-win solutions.

Job Requirements

Required Qualifications

Associates degree in Biomedical Engineering required, Bachelor degree preferred.

2 years’ experience in a hospital clinical engineering department preferred.

Ability to travel to other sites on a regular basis for support.

Technical certification such as A+, CBET, CRES, CLES, or CCE is a plus.

Ability to obtain Biomedical Equipment Technician certification by the International Certification Commission is required.

Specific Requirements

Ability to manage a facility’s equipment fleet with minimal aid.

Experienced in Microsoft 365 applications.

Experience with CMMS systems and their various purposes.

Knowledge of electronic circuits.

Knowledge of electronic troubleshooting.

Ability to interpret schematics, wiring diagrams and illustrated part drawings of biomedical instrumentation.

Ability to operate in a sterile environment if necessary.

Ability to work nights, weekends and holidays if necessary.

Ability to understand and follow written and oral instructions.

Ability to maintain neat and accurate records.

Working knowledge of physiology, anatomy and medical terminology.

Working knowledge of email, database management, spreadsheet and word processing applications.

Ability to perform basic financial analysis and calculate budgets, revenue, and costs.

Strong written, verbal, and presentational communication skills.

Each application will be considered. Please note, only those selected to be interviewed will be contacted.

Christie Innomed develops, distributes, integrates and supports innovative products and solutions that improve the performance of Canadian healthcare institutions in the areas of medical imaging and information management solutions.

Our professionals assist hospitals and clinics to optimize their imaging technologies and to increase performance outcomes in patient screening, diagnosis and treatment management. Christie Innomed provides extensive technical and clinical support for improving workflows and managing modalities, thereby helping customers to deliver the best care possible.

We are committed to integration and equal opportunity. Accommodation is available to all applicants upon request throughout our recruitment process. Please contact the HR department at [e-mail] if you require accommodation. We will work with all applicants to accommodate their accessibility needs.

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