Billing Operations Analyst - EZRA

Lee Hecht Harrison; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading coaching company in Toronto is seeking a Billing Operations Analyst to support billing operations. Responsibilities include accurate invoicing, revenue reporting, and collaborating with various teams. The ideal candidate has 2-3 years of experience in Order to Cash processes and is proficient in invoicing systems. This role offers a hybrid work environment and various unique perks to promote personal and professional growth.

Benefits

World-class coaching

Work from anywhere

Learning budget

Weekly Wellbeing Hour

Charity Days

Qualifications

• Minimum 2-3 years Order to Cash experience (Invoicing and AR).
• Experience working with different types of invoicing systems.
• Ability to work with multi-currency billing.

Responsibilities

• Support accurate and timely invoicing for a fast-growing business.
• Contribute to revenue reporting and support other finance functions.
• Work with local accounts receivable teams to ensure prompt payments.

Skills

Problem solving

Strong MS Excel skills

Communication and presentation skills

Organizational skills

Tools

Salesforce

JDE

Outlook

Job description

Job Role:u00A0 Billing Operations Analystu00A0 Location:u00A0 Toronto, Canada (Hybrid - 3 days in office)u00A0 u00A0 Who we are u00A0 u00A0 Imagine what even the worldu2019s finest organizations could achieve if all their employees were coached to be their absolute best. u00A0 u00A0 At Ezra, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest. u00A0 u00A0 This mindset applies not only to our clients but is manifested in our own Ezra family. We believe we are changing peopleu2019s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach u2013 every member of our teams gets to experience the superpower that is coaching for themselves, amongst some other pretty incredible perks. u00A0 u00A0 Ezra is the fastest-growing global virtual coaching company, supporting some of the worldu2019s leading companies. If all of this resonates, Ezra just might be the place for you. u00A0 u00A0 The Role u00A0 Ezra is looking for an enthusiastic and highly organized Billing Operations Analyst to support our billing operations. This exciting role will be instrumental in supporting Ezrau2019s fast-growing business to ensure accurate and timely invoicing. The role will also contribute to revenue reporting and support other finance functions such as accounts receivable. u00A0 Please note: This role will require some evening shifts to provide coverage and support for our APAC team, ensuring alignment across global time zones and uninterrupted service delivery. u00A0 What You Need to Succeed

• Minimum 2 -3 years Order to Cash experience (Invoicing and AR). u00A0
• Support global/multi-currency billing u00A0
• Be a key contributor by Liaising with Customer Success, Sales, and global finance teams to ensure a smooth billing process. u00A0
• Ensure customers are accurately set up by supporting the collection of customer contracts, Purchase Orders, and other documents necessary to initiate the invoicing process. u00A0
• Ensure GAAP revenue recognition guidelines are followed in all countries where Ezra has activity. u00A0
• Work with local accounts receivable teams to ensure Ezrau2019s customers are paying promptly. u00A0
• Work with non-standard/custom billing and other billing and collection tasks. u00A0
• Utilize Outlook, JDE, Salesforce and other systems to resolve billing inquiries, add P.O. numbers, update customer information, and initiate credit & refund requests. u00A0
• Assist with month-end, quarter-end and year-end closing and reporting. u00A0
• Other duties that may be required. u00A0

What You Bring to The Table u00A0

• Passionate about innovation and looking for better ways to work. u00A0
• Ability to problem solve independently and quickly. u00A0
• Effective at operating in a fast-paced, high-pressure, deadline-driven environment. u00A0
• Comfortable with ambiguity u00A0
• Ability to build trust and relationships quickly. u00A0
• Highly organized and detail-oriented, to ensure excellent quality and results. u00A0
• Strong in MS Excel with the ability to use pivot tables and v-lookups. u00A0
• Excellent communication and presentation skills u00A0
• Experience working different types of invoicing systems u00A0
• Experience working with other time zones. u00A0

Life at EZRA:

• Your Own World-class coach u00A0to help you grow personally and professionally.
• Coaching for Friends and family u00A0becauseu00A0 coaching is a gift worth passing on. u00A0
• Work From Anywhereu00A0 with two weeks a year to work wherever inspires you most.
• Charity Days u00A0to support the causes close to your heart - because doing good feels good.
• Learning Budget u00A0to fuel your curiosity. If it helps you grow, weu2019re in.
• Weekly Wellbeing Hour u00A0just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
• Regional benefits u00A0flex to fit your location and lifestyle.
• A welcoming place to do your best work.u00A0 Comfortable, collaborative and inclusiveu2026 and dog-friendly too! u00A0

u00A0 #LI-Hybrid
Weu2019re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws. u00A0