Billing Operations Analyst - EZRA

207 & 209 BRENTWOOD ROAD LIMITED; Toronto; Hybrid; CAD 42,000 - 46,000; Full time

Job summary

A staffing and recruiting company in Toronto is seeking a Billing Operations Analyst who will support billing operations. This mid-senior level position requires 2-3 years of experience in Order to Cash, strong problem-solving abilities, and expertise in multi-currency billing. The role is hybrid, allowing for a mix of remote and office work. Candidates should be skilled in MS Excel and capable of effective communication with teams across different time zones.

Benefits

Coaching for personal and professional growth

Work from anywhere for two weeks a year

Learning budget

Qualifications

• Minimum 2-3 years of experience in Order to Cash roles.
• Experience with different invoicing systems.
• Strong communication and presentation skills.

Responsibilities

• Support accurate and timely invoicing.
• Contribute to revenue reporting.
• Ensure GAAP revenue recognition guidelines are followed.

Skills

Order to Cash experience

Multi-currency billing

Communication skills

Problem solving

MS Excel proficiency

Education

Bachelor's degree or equivalent

Tools

Salesforce

JDE

Outlook

Job description

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Job Role : Billing Operations Analyst

Location : Toronto, Canada (Hybrid - 3 days in office)

Who We Are

Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.

Job Role : Billing Operations Analyst

Location : Toronto, Canada (Hybrid - 3 days in office)

Who We Are

Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.

At Ezra, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest.

This mindset applies not only to our clients but is manifested in our own Ezra family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our teams gets to experience the superpower that is coaching for themselves, amongst some other pretty incredible perks.

Ezra is the fastest-growing global virtual coaching company, supporting some of the world’s leading companies. If all of this resonates, Ezra just might be the place for you.

The Role

Ezra is looking for an enthusiastic and highly organized Billing Operations Analyst to support our billing operations. This exciting role will be instrumental in supporting Ezra’s fast-growing business to ensure accurate and timely invoicing. The role will also contribute to revenue reporting and support other finance functions such as accounts receivable.

Please note : This role will require some evening shifts to provide coverage and support for our APAC team, ensuring alignment across global time zones and uninterrupted service delivery.

What You Need To Succeed

• Minimum 2 -3 years Order to Cash experience (Invoicing and AR).
• Support global / multi-currency billing
• Be a key contributor by liaising with Customer Success, Sales, and global finance teams to ensure a smooth billing process.
• Ensure customers are accurately set up by supporting the collection of customer contracts, Purchase Orders, and other documents necessary to initiate the invoicing process.
• Ensure GAAP revenue recognition guidelines are followed in all countries where Ezra has activity.
• Work with local accounts receivable teams to ensure Ezra’s customers are paying promptly.
• Work with non-standard / custom billing and other billing and collection tasks.
• Utilize Outlook, JDE, Salesforce and other systems to resolve billing inquiries, add P.O. numbers, update customer information, and initiate credit & refund requests.
• Assist with month-end, quarter-end and year-end closing and reporting.
• Other duties that may be required.

What You Bring To The Table

• Passionate about innovation and looking for better ways to work.
• Ability to problem solve independently and quickly.
• Effective at operating in a fast-paced, high-pressure, deadline-driven environment.
• Comfortable with ambiguity
• Ability to build trust and relationships quickly.
• Highly organized and detail-oriented, to ensure excellent quality and results.
• Strong in MS Excel with the ability to use pivot tables and v-lookups.
• Excellent communication and presentation skills
• Experience working different types of invoicing systems
• Experience working with other time zones.

Life at EZRA :

• Your Own World-class coach to help you grow personally and professionally.
• Coaching for Friends and family because coaching is a gift worth passing on.
• Work From Anywhere with two weeks a year to work wherever inspires you most.
• Charity Days to support the causes close to your heart - because doing good feels good.
• Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
• Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
• Regional benefits flex to fit your location and lifestyle.
• A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too!

We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves.

We believe that diversity strengthens our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.

In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Human Resources Services and Staffing and Recruiting

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