Billing & Office Administrator

FLS Transportation Service Limited; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in fire protection and life safety is seeking a proactive Billing & Office Administrator to join their Calgary team. In this dynamic role, you will ensure the smooth operation of the office while managing billing workflows and providing essential administrative support. This company values its staff and offers a supportive environment with opportunities for career advancement. Join a team dedicated to safeguarding people and property, and contribute to vital life safety work while enjoying a competitive salary and comprehensive benefits.

Benefits

Comprehensive Group Benefits

Educational Assistance Program

Employee Referral Bonus Program

Opportunities for Career Advancement

Social Events for Team Building

Qualifications

• Previous billing/invoicing experience is essential.
• Strong multitasking and organizational skills are required.
• Excellent communication and customer service abilities expected.

Responsibilities

• Complete billing processes for various services.
• Provide general admin support to business leaders.
• Answer phones and greet customers at the reception.

Skills

Billing Processes

Multitasking

Organizational Skills

Customer Service

Communication Skills

Attention to Detail

Education

2+ years in Administrative Role

Experience in Construction/Technical Industry

Tools

Microsoft Office Suite

Accounting/ERP Systems

Job description

Company Description

Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?

Our goal is to partner with our customers, to ensure their buildings, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.

Why join the Classic team?

• CFLS is a caring company who values our staff.
• CFLS is local and is part of the community.
• CFLS is a full-service fire protection contractor.
• A great working environment with opportunities for career advancement
• Competitive salary
• Comprehensive Group benefits
• Educational assistance program
• Employee referral bonus program
• The chance to contribute to essential life safety work
• Supportive, team-first culture
• Social events: Building camaraderie and fostering a sense of community is essential.

Position Overview

At Classic Fire + Life Safety, we protect what matters most. Whether it's fire protection systems or comprehensive life safety services, we help our clients safeguard their people, property, and peace of mind. As we continue to grow across Western Canada, we are looking for a proactive, organized, and reliable Billing & Office Administrator to join our Calgary team.

About the Role

This is a key support role that ensures the smooth operation of our Calgary office while supporting critical billing functions and providing administrative assistance to our business leaders. You’ll wear multiple hats—managing billing workflows, coordinating daily office activities, supporting operations, and being a welcoming first point of contact for visitors and clients.

This job description serves as a guideline and may not encompass all functions of the role.

Main Duties and Responsibilities

Operations & Billing Administration

• Complete billing processes for Service, MWD, and Construction
• Vendor portal administration
• Respond to COI (Certificate of Insurance) and WCB requests
• Support credit documentation and processes
• Assist with corporate credit card report tracking and submission

Administrative & Business Leader Support

• Provide general admin support to business leaders
• Manage Visa reconciliations and expense reporting
• Support document preparation, filing, and scheduling

Reception & Front Desk

• Answer phones for both Calgary and Kelowna offices
• Greet and assist in-person customers and vendors
• Assist with fire extinguisher counter sales
• Handle deliveries, mail, and courier shipments
• Oversee visitor sign in logs

Office & Facilities Coordination

• Provide day-to-day vendor onsite support, including janitorial, waste management and catering services
• Book meeting rooms, hotels, and event spaces for team functions
• Maintain and renew business licenses
• Supporting fleet administration

Qualifications:

• Previous billing / invoicing experience
• 2+ years in an administrative, office coordinator, or executive assistant role
• Strong multitasking and organizational skills
• Excellent communication and customer service abilities
• High attention to detail and follow-through
• Proficient in Microsoft Office Suite; experience with accounting or ERP systems is a plus
• Experience in construction, service, or technical industry is an asset

We thank all applicants who apply, but only those candidates who meet the above qualifications will be contacted for an interview.